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Unread 05-16-2009, 01:52 AM   #1
mirk
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Default Voxalot and Internetcalls

A couple of days ago my Voxalot Premium account stopped providing outgoing calls through InternetCalls.com. Terrasip.net - my another provider is not available either. Meanwhile, communication with other Voxalot users are OK. What can it be? Did Internetcalls.com and Terrasip.net block Voxalot? Is something wrong with Voxalot? Or may be I have to change some settings? Could anybody advise me on that?
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Unread 05-16-2009, 02:10 AM   #2
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Quote:
Originally Posted by mirk View Post
A couple of days ago my Voxalot Premium account stopped providing outgoing calls through InternetCalls.com. Terrasip.net - my another provider is not available either. Meanwhile, communication with other Voxalot users are OK. What can it be? Did Internetcalls.com and Terrasip.net block Voxalot? Is something wrong with Voxalot? Or may be I have to change some settings? Could anybody advise me on that?
Is the problem still existent...there was a US server issue last night...

I can also confirm that InternetCalls is working fine for me at the moment...
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Unread 05-17-2009, 03:56 PM   #3
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The problem still exists. I switched to eu.voxalot.com. No result. I have one more grandstream-286 ATA box. So, I subscribed to mysipswitch.com, set it up for internetcalls.com for outgoing calls and set up my voxbone.com DID to the new SIP address from mysipswitch.com. It works.

I would like to stay with voxalot as it has more convenient features but it just stopped working. I got a busy signal any time I make an outgoing call except the calls to another voxalot users.

Any assistance is appreciated!
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Unread 05-17-2009, 04:28 PM   #4
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Is it possible to trace my failed calls through Internetcalls.com and find the reason of the failure? All of them can be found in the Call Records.
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