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Unread 04-01-2010, 06:15 PM   #1
green
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Default EU server down?

It seems that EU server has problems, even not responding to ping.
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Unread 04-01-2010, 06:32 PM   #2
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+1, someone hit the big red button yet???

edit: Pushed it ... wasn't as exciting as I thought it would be to push it...

Last edited by kendid; 04-01-2010 at 07:10 PM.
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Unread 04-01-2010, 07:12 PM   #3
Chops in France
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Is it all the servers?

I can't connect at all - didn't realise until this evening, but it went off at 11:47 this morning... I thought the phone had been quiet today!!


Any news on this?



EDIT:

I connected (eventually) to the US server... is this allowed?

Last edited by Chops in France; 04-01-2010 at 07:22 PM.
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Unread 04-01-2010, 07:20 PM   #4
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No problems here connecting to us.voxalot.com
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Unread 04-01-2010, 07:32 PM   #5
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Quote:
Originally Posted by Chops in France View Post
EDIT:

I connected (eventually) to the US server... is this allowed?
That's one of the great points of voxalot, it's really easy to switch to other servers! Of course it's allowed, and it's awesome we're able to do that! Quick change in the ATA and good to go!
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Unread 04-01-2010, 10:43 PM   #6
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There appears to be a problem at the EU data center. We are investigating.
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Unread 04-01-2010, 11:20 PM   #7
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We have contacted the data center and are awaiting a reply. We will keep you updated as information becomes available.

In the mean time, please use one of the alternate proxies.
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Unread 04-02-2010, 01:03 AM   #8
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We are still awaiting a response from the data center. Phone support is also going to their voicemail. Unfortunately we are unable to resolve this particular problem without the assistance of the data center.

We will keep you updated.
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Unread 04-02-2010, 06:48 AM   #9
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Hi Martin,

With one ore more registered SIP accounts it's unfortunattly not that easy because you first must unregister, change proxy and then reregister the SIP accounts. After issue resolved the same way back.
This takes quite some time especially when managing multiple account for relatives...

Is it possible for you to provide us with some kind of easy "proxy switcher" function to help us out here?

I think many Voxalot users would appreciate this!

Regards, Lon
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Unread 04-02-2010, 09:12 AM   #10
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Quote:
Originally Posted by martin View Post
We are still awaiting a response from the data center. Phone support is also going to their voicemail. Unfortunately we are unable to resolve this particular problem without the assistance of the data center.
I thought after all the problems with Leaseweb last time (more than a week downtime ?) Voxalot would switch to something better? Leaseweb is known for bad bad bad service.
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