Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 11-08-2009, 11:35 AM   #1
zcharming
Junior Member
 
Join Date: Oct 2009
Posts: 18
Thanks: 0
Thanked 0 Times in 0 Posts
zcharming is on a distinguished road
Default call blocked, why? I'm premium user !

my ID is 888433, is premium user.
I think I can use virtual toll free call, but today, I found "call blocked!"
what's the matter with my ID?
I use voxalot just for switch the call,
is this wrong way to use voxalot?
I use voxalot's virtual toll free function to reach my goal.
it should be the normal way to use voxalot, i think!

the webcallback function have been call blocked too.
what's the wrong! why should I buy this voxalot premium id?

Last edited by zcharming; 11-08-2009 at 11:40 AM.
zcharming is offline   Reply With Quote
Unread 11-08-2009, 11:41 AM   #2
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by zcharming View Post
my ID is 888433, is premium user.
I think I can use virtual toll free call, but today, I found "call blocked!"
what's the matter with my ID?
I use voxalot just for switch the call,
is this wrong way to use voxalot?
I use voxalot's virtual toll free function to reach my goal.
it should be the normal way to use voxalot, i think!
zcharming this is the second time that your account has been blocked by our system. The reason for the blockage is due to the suspicious use of your account.

I just looked at your call history and can see that there are over 200 web calls made on your account on a daily basis.

Is this number of calls expected?

I am more than happy to discuss with you your needs and determine a reasonable way forward.

Please PM me to discuss.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 11-08-2009, 11:46 AM   #3
zcharming
Junior Member
 
Join Date: Oct 2009
Posts: 18
Thanks: 0
Thanked 0 Times in 0 Posts
zcharming is on a distinguished road
Default

OK, I am on my facebook now. I think I must fine a way to fill my need.
zcharming is offline   Reply With Quote
Unread 11-11-2009, 10:43 AM   #4
zcharming
Junior Member
 
Join Date: Oct 2009
Posts: 18
Thanks: 0
Thanked 0 Times in 0 Posts
zcharming is on a distinguished road
Default

How to PM martin ? always could not meet martin online!
what about my accout? I want a solution about my voxalot premium account!
please.
zcharming is offline   Reply With Quote
Unread 11-11-2009, 05:24 PM   #5
majo
Senior Member
 
Join Date: Jun 2006
Posts: 115
Thanks: 32
Thanked 20 Times in 18 Posts
majo is on a distinguished road
Default

hi,
click on martin's nick or here http://forum.voxalot.com/members/martin.html
I hope i understood you right.

regards.

majo
majo is offline   Reply With Quote
Unread 11-15-2009, 04:02 AM   #6
zcharming
Junior Member
 
Join Date: Oct 2009
Posts: 18
Thanks: 0
Thanked 0 Times in 0 Posts
zcharming is on a distinguished road
Default

I think it is very hard to contact voxalot support people.
my issue opened so long, but i didn't get any useful message from voxalot.
no support tel. no support email. just nothing to resolve my problem.
who want to buy voxalot's services?
zcharming is offline   Reply With Quote
Unread 11-15-2009, 09:51 AM   #7
ozimarco
Senior Member
 
Join Date: May 2006
Location: Lower Chittering, about an hour from Perth, Western Australia
Posts: 229
Thanks: 61
Thanked 42 Times in 28 Posts
ozimarco is on a distinguished road
Send a message via Skype™ to ozimarco
Default

Quote:
Originally Posted by zcharming View Post
I think it is very hard to contact voxalot support people.
my issue opened so long, but i didn't get any useful message from voxalot.
no support tel. no support email. just nothing to resolve my problem.
who want to buy voxalot's services?
Did you manage to contact Martin? Click on his name and then click on Send a Private Message. PM is short for Private Message.
__________________
ISP: Internode Easy Reach 60: 60GB for AUD60
VSPs: Pennytel and others via SIPSorcery
Hardware:
Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P.
ozimarco is offline   Reply With Quote
Unread 11-16-2009, 01:06 AM   #8
zcharming
Junior Member
 
Join Date: Oct 2009
Posts: 18
Thanks: 0
Thanked 0 Times in 0 Posts
zcharming is on a distinguished road
Default

yes. I had sent to Martin private messages, here and even on facebook.
but no any useful reply message. I was disappointed with this.
zcharming is offline   Reply With Quote
Unread 11-16-2009, 09:59 AM   #9
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by zcharming View Post
yes. I had sent to Martin private messages, here and even on facebook.
but no any useful reply message. I was disappointed with this.
I have replied to your Facebook message on this subject.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 11-16-2009, 10:23 AM   #10
zcharming
Junior Member
 
Join Date: Oct 2009
Posts: 18
Thanks: 0
Thanked 0 Times in 0 Posts
zcharming is on a distinguished road
Default

Martin just told me to contact my payment for refund from voxalot.com.
I think I cannot get through any voxalot people. because I just bought by my visa card from voxalot.com. it's a very bad deal!
no support team, support one, support tel, even support email!
who want to buy voxalot's services?
zcharming is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info amroe Voxalot General 54 01-13-2014 09:11 AM
web call back error! call blocked! zcharming Voxalot Support 14 10-21-2009 02:56 AM
Transfer call from one user Voxalot to another user Voxalot hddlab Voxalot General 0 08-15-2009 11:21 AM
Problem to call another user through Voxalot Cris77 Voxalot Support 6 11-09-2007 12:40 AM
Premium call route option now available evilbunny e164.org Support 0 03-29-2006 11:46 PM


All times are GMT. The time now is 10:11 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.