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Voxalot Support Support for the Voxalot service. |
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07-17-2007, 08:49 PM | #31 |
Junior Member
Join Date: Dec 2006
Posts: 12
Thanks: 0 Thanked 1 Times in 1 Posts |
Dial plans are OK now in Firefox, but the Service providers screen has the same problem in my FF with the edit icons etc beyond the RH margin.
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07-18-2007, 09:00 AM | #32 | |
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Join Date: Mar 2006
Location: Geelong
Posts: 34
Thanks: 0 Thanked 1 Times in 1 Posts |
Quote:
I love the new website and it is easy and comfortable to navigate. Thumbs up to the design guys |
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07-20-2007, 05:48 PM | #33 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
Suggestions....
A couple of suggestions, please consider.
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07-22-2007, 01:36 PM | #34 |
Junior Member
Join Date: Oct 2006
Posts: 8
Thanks: 0 Thanked 0 Times in 0 Posts |
Confused
Sorry but I am still confused: For more than a year now I have been using this service to register 5 different providers for incoming calls. One of these providers is also used for outgoing call using a single dial plan. To the best of my knowledge, all of my providers require registration for both outgoing and incoming calls (sipgate / voipbuster / freespeech). My understanding is that following this "upgrade" all of a sudden nothing will work as of 30/07/2007 unless I pay to upgrade. If this is true then there would appear to be certain elements of extortionate behavior at work... Attract people to invest time and effort to make it work because it is free - and then make them pay if they want to continue...
Martin, can you please correct me on all above elements I have wrong? Thanks, Colin |
07-23-2007, 05:43 AM | #35 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
As for VoipBuster and FreeSpeech, there is a good chance they do not require a registration to make calls. Since you have them registered already, to try, first erase them, wait about 1 hour, then re-add them setting Active to Yes but register to No. See if you can make calls. If you need to have them registered than you will have to pay after the 30th. That said, when I first heard they were gonna charge I felt like you, so I went ahead and tried to set up my own Asterisk Server (tried Trixbox, TrixBox for Windows via VMWare, 3CX, even played with PBXes services) Well, for what I needed to do, the headaches were not worth it, on top of that I would need to upgrade my machine, get me a better internet connection etc. All in all I calculated, assuming I could do all the grunt work myself, an upfront cost of about $150 USD to host all my connections myself. Now imagine these guys doing this for who knows how many subscribers, all the programming hours, and then providing support too.... They have to be making something somewhere right????? All that said, if you are willing to trade down some voice quality, try mysipswitch.com (of course keep in mind nothing will be free forever, unless maybe if Google buys it out ) |
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07-23-2007, 05:45 AM | #36 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Now,
Quick question: Say I signed up for $25, but midway through I need to upgrade to $40, how does this work billing-wise? You guys are gonna have to make a billing FAQ now too!!! |
07-23-2007, 06:12 AM | #37 |
Join Date: Jan 2007
Location: Sydney
Posts: 221
Thanks: 64 Thanked 106 Times in 49 Posts |
emoci,
We are working on creating SIP registration bundles in packs of 5 that you can purchase, to upgrade from VoxPro to VoxExtreme. Tony. |
07-23-2007, 01:14 PM | #38 |
Junior Member
Join Date: Sep 2006
Posts: 19
Thanks: 1 Thanked 0 Times in 0 Posts |
"VoxPremium goes live 16th July, 2007 " - this date is now elapsed, where can i get the 40 pounds from?
I can't even get it working on my system at the moment, for over the past 2 months. regards, -filmnet |
07-28-2007, 11:35 PM | #39 | |
Member
Join Date: Feb 2007
Posts: 63
Thanks: 18 Thanked 4 Times in 4 Posts |
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You say you've invested time and effort, ever given any thought to how much time and effort these guys have invested!!? Tony & Martin must be much cooler than I am, coz if I were them I would have been cursing like there's no tomorrow! |
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07-29-2007, 03:45 AM | #40 | |
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70 Thanked 147 Times in 115 Posts |
Quote:
For Voxalot to host this service, there are data centre costs involved, besides the expertise and time. To run a server at home, one should consider the overall cost of ownership, initial cost of the server, physical space, maintenance costs, server data back-up, UPS Back-up, your time, and cost of electric power. Probably the cost of the electric power alone to run the server will be comparable to or higher than the yearly VoxPremium charge. I do not know of any provider that requires registration to send outgoing calls (yes, perhaps it shows how little I know). And if I did, I have learned how to stay away from them ! Registration is only required in general for incoming calls depending on the provider, as to whether they provide what I call a "real" DID with SIP forwarding capability or a "captive" DID that works only with their registered account. Further, I am more comfortable using services from a company that charges a nominal and fair fee, than from a company offering free service, as then I have a reasonable expectation of ongoing reliability and support. This is very important for me, and the support from the VoXalot team has been absolutely excellent. I do realize that you and me and many others were beta testing the system. That was part of the technical attraction for me to learn how to use VoIP in general, and as many features of the Voxalot service as possible, in particular. Is it reasonable to fault a company offering a valued service for trying to create a revenue stream? The feature set in VoxBasic is extensive, and enough for my purpose. However, I still feel I should sign up and express my vote of support. Thanks Last edited by kurun; 07-29-2007 at 03:50 AM. |
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