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Voxalot Support Support for the Voxalot service. |
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09-30-2008, 09:06 AM | #1 |
Junior Member
Join Date: Jul 2007
Posts: 4
Thanks: 2 Thanked 0 Times in 0 Posts |
webcall / mobile call not working
Hi!
I have been using the mobile web call and it worked fine. However, since about 1 week ago, it is not working any more and I tried using webcall today and it is also not functioning. I initiated a call to my French landline, using voipcheap.com and on all occasions it said it is busy when it is not. But I was able to use SJPhone to call the same number without any problem. Also, I was able to initiate calls from the voipcheap.com site directly. Please help. I became a premium member solely for the reason of mobile webcall. Best regards, Flora Kan |
09-30-2008, 12:25 PM | #2 |
Join Date: Apr 2006
Location: UK
Posts: 218
Thanks: 34 Thanked 22 Times in 19 Posts |
There seem to be some issues with use of Betamax brands with Voxalot and the moment, which you can read about on other threads, but as a precis:
Betamax calls don't seem to work using the eu.voxalot server, but have been ok so far with us.voxalot Although Voxalot are sending the same header/IP info to Betamax, it seems like Betamax have introduced a restriction, whether deliberately or inadvertently nobody knows yet Try swapping to the us server, and have you tried other VoIP providers with Voxalot's mobile callback? |
09-30-2008, 08:13 PM | #3 |
Senior Member
Join Date: Jun 2006
Posts: 115
Thanks: 32 Thanked 20 Times in 18 Posts |
Hi,
in your profile change preffered server to US server and then try webcallback. I think then it will work. Busy tone you are getting due to problem of EU server with BetaMax. Hope this help. Regards. Majo |
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