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08-26-2007, 11:26 AM | #1 |
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Dialling VoXaLoT to VoXaLoT
It only seems to have occurred since Vox Premium came along, but perhaps its coincidental - I have two VoX numbers which i call(ed) regularly, but one no longer works for me. I can receive calls from that number and the CID shows up correctly but I get nothing at all when I call it. I also seem to be having more "off time" with VoX since the premium packages came along. mmmm
O |
08-26-2007, 12:58 PM | #2 |
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I have two Voxalot accounts, one on each line of my ATA. I can call between the two numbers both ways, no problem. The dial plan I use is:
_XXXXXX ${EXTEN} Voxalot Yes |
08-26-2007, 03:33 PM | #3 | |
Join Date: Sep 2006
Location: Toronto, Canada
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Quote:
Either way, the 2 Accounts are on the same side of the NAT (in front of or behind a router) so probably this is not the same condition as referenced above. I have seen a similar problem with 2 Voxalot accounts calling each other, and I have not quite figured out what settings or combination of hardware are causing the problem. |
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08-26-2007, 11:14 PM | #4 |
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Nothing has changed on my end or the other. I could call both numbers ok, without having anything in my dial plan but suddenly I can't dial one of the numbers. I'll give the dial plan as per ozimarco a try and see what happens then.
O |
08-26-2007, 11:20 PM | #5 |
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Nope, just tried the addition to the dialplan but still won't work. I'm hoping that Martin or someone might pick up on this and reply.
O |
08-26-2007, 11:25 PM | #6 |
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My original post might have been a bit ambiguous. What I should have said was that I have a VoX number and my two friends in other towns have VoX numbers each. I regularly called them both for free but nowI can only call one via VoX to VoX. The one I can't call can call me VoX to VoX OK.
O |
08-26-2007, 11:47 PM | #7 | |
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Have you tried accessing the number that is having problems via one of the PSTN access numbers? If this does not work, then there is a problem reaching the device. What happens to the inbound call, does it goto voicemail? .
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08-27-2007, 12:49 AM | #8 | |
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08-27-2007, 01:37 AM | #9 | ||
Join Date: Sep 2006
Location: Toronto, Canada
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Voxalot to Voxalot dropped calls when calling between 2xGXP2000, 2nd reg. on HT-496
Martin, I am experiencing a similar problem with just one particular account which may or may not be related.
When I call from my Account (VoxAcc_A for reference) to the other Account (VoxAcc_B), the other party hears the call ring, picks up and we get 2 way conversation. In the reverse scenario, VoxAcc_B calls VoxAcc_A, I hear the phone ring, but when I pick up I hear silence. At the other end, when VoxAcc_B initiates the call, their screen displays Error Code 513 (Message too large) and promptly drops the call. SIP Response class5 - voip-info.org The SIP devices at either end are : Quote:
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I also have no problem receiving calls and establishing 2 way conversation with other Voxalot accounts not using a GXP2000. If VoxAcc_B calls a VSP account registered in VoxAcc_A via Sipbroker or a corresponding account with that VSP, then the problem does not show up. Would it be OK if I PM you the 2 account numbers in question and perhaps you can take a look at the logs, if it's not too much trouble ? Thanks |
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08-27-2007, 05:18 AM | #10 | |
Join Date: Feb 2006
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Quote:
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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