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06-08-2009, 05:43 PM | #1 |
Junior Member
Join Date: Jun 2009
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
New Voxalot user Cannot Make outgoing calls
I have set up two VSP with my free VOXALOT account:
Voipraider.com and GalaxyVoice.com I am able to receive incoming calls forwarded from GalaxyVoice, but cannot make any outgoing calls. Whenever I try a call I get a message "We are sorry, the number you have called cannot be connected. Please try again." HELP!!! If only I can get this to work, I will upgrade my Voxalot account as I have multiple SIP adapters and Multiple VSP accounts. |
06-08-2009, 07:35 PM | #2 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
By default VoXalot will create Dial Plan for the very first provider you add. For providers added after that you'll have to create your own DialPlans (BTW, the dial plan I'm talking about is under the "Smart Call/Dial Plan" tab when you login into your VoXalot acct. on the website)... |
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06-09-2009, 02:24 AM | #3 |
Junior Member
Join Date: Jun 2009
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
I've tried with only one VSP defined, and got same results.
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06-09-2009, 03:25 AM | #4 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
What do your current Dial Rules look like?
Here's the FAQ in regards to Smart Call/Dial Plans and how to set them up...Configuring Smart Call (Dial Plan) Settings - Voxalot FAQ BTW, are you using a SoftPhone, or an ATA to connect to VoXalot? |
06-09-2009, 01:46 PM | #5 |
Junior Member
Join Date: Jun 2009
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
Voxalot Smart dial plan looks like this (Voxalot default):
_xxxx. Replacement ${EXTEN} Linksys dial plan is: ([*x][*x].) |
06-10-2009, 09:46 AM | #6 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Looking at you account, your dial plan is:
_9xx. and _8xx. Are you dialing numbers that begin with 8 or 9?
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