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Voxalot Support Support for the Voxalot service. |
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01-25-2007, 11:23 AM | #1 |
Join Date: Feb 2006
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Voicemail Upgrade - 20070125
Due to a number of legacy problems with the old voice mail that were associated with the old numbering scheme, we decided to re-engineer it.
We have just deployed it into production and trust it will resolve most issues. Please let us know your findings. Thanks
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01-25-2007, 11:35 AM | #2 |
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Note: We are also interested to know if it is working for people not just problems.
Thanks. Edit: Please check that you dial plans are not handling 500 as there is still a problem with using VoXaLot as a provider in your dial plan.
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01-25-2007, 12:12 PM | #3 |
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Voicemail
I can reach my voicemail and log in OK by dialling 500 or by dialling *500.
ataboy |
01-25-2007, 11:44 PM | #4 |
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This morning we tested this (calling PSTN number which is sent to VoXaLot by e164.org); did not answer the call, and voice mail successfully cut in and took a message.
Thanks! |
01-26-2007, 12:22 AM | #5 |
Join Date: Feb 2006
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Great thanks.
We are also curious if peoples DIDs are also reaching VM ok?
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
01-26-2007, 12:35 AM | #6 |
Join Date: Sep 2006
Location: Toronto, Canada
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Voice mail issues
Voice mail behaviour is not consistent.
Issues I have noticed : 1) Sometimes works perfect 2) Sometimes call terminates after about 4 rings 3) Sometimes call goes to voicemail, and message starts, but ends after a couple of seconds, and no beep is heard 4) These issues seem to happen whether I call Voip to Voip between 2 Voxalot accounts or if I call a DID number Thanks |
01-26-2007, 12:56 AM | #7 |
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01-26-2007, 01:14 AM | #8 |
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Martin voicemail via my Ipkall number works fine - left myself a message as a test and got it ok and also got email - for your info - Bill
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01-26-2007, 06:17 AM | #9 |
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Hi Martin,
When I dial my IPKall number (which gets forwarded to my XXXXXX@voxalot.com URI) the call goes straight to the voice mail. My phone does not ring. Same with Freedigits which gets forwarded to the same Voxalot SIP address. With registered providers all works as expected. I tried Zingotel. Thanks. |
01-26-2007, 07:13 AM | #10 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Roman does *010xxxxxx via SIP Broker access numbers also go straight to voicemail?
Your problem suggests to me that VoXaLot is not able to access your ATA on an inbound call and diverting straight to VM
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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