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04-01-2008, 09:20 PM | #1 |
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Join Date: Jan 2008
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Incoming calls go straight to voicemail
I received a briiliant tutorial from ataboy on how to setup my outgoing and incoming calls, using voipdiscount and sipgate respectively coupled with my pap2, voxalot and pbxes. However, whilst I can make outgoing calls no problem, all incoming calls go straight to voicemail.
Voxalot indicates that both providers are online, but when I look at my sipgate cpanel its shows my sipgate number offline, any suggestions? Last edited by barristernet; 04-01-2008 at 09:23 PM. |
04-02-2008, 12:42 AM | #2 | |
Join Date: Jul 2007
Location: Toronto, Canada
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Quote:
Also, PBXes has a Call Monitor function that'll give you an idea on which calls are coming in, and where are they being sent... Now, the VM you are being sent to, is it the VoXalot VM or SipGate's VM, do you also use VoipDiscount for incoming, is that also showing an issue? And this is probably a stupid question, but is your ATA registered with VoXalot or PBXes currently? |
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04-02-2008, 11:20 PM | #3 | |
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Join Date: Jan 2008
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Quote:
When I look at the call monitor for incoming calls, nothing appears! The VM I receive when I dial my own number is my sipgate WM. I only used voipdiscount for outgoing calls which works fine. Finally, by ATA (PAP2) is registered with voxalot? Any ideas as to why incoming calls are being sent straight to my sipgate voicemail? and why when I look at my sipgate cpanel it states offline whilst the pbxes status cpanel show my sipgate trunk online? thanks in advance |
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04-03-2008, 01:44 AM | #4 | |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Quote:
The issue seems to be that the registration with PBXes isn't going through....now I have an 845 number with SipGate, and the trunk is registered and showing up on the SipGate cPanel correctly, so it should just need a re-submit in your case Under Trunks on PBXes, click on SipGate Trunk, click Submit, and remember to click the red bar to confirm... See if things go back to normal.... Hopefully that'll reset it... Keep us updated how it goes.... Last edited by emoci; 04-03-2008 at 01:49 AM. |
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04-03-2008, 08:18 AM | #5 | |
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Join Date: Jan 2008
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Quote:
Thanks Again. |
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