Thread: *500 not working
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Unread 01-05-2009, 10:32 AM   #16
sleek
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Quote:
Originally Posted by sleek View Post
On a Grandstream HT-502 ATA voicemail does not work for me as well. The IVR returns "Login incorrect".

I thought it has something to do with DTMF, because from Eyebeam softphone I'm able to authenticate and hear the actual messages but not from my ATA.

However I dialed from my ATA *645904 a mosuelike.org echo test and when the IVR requested option 1 for an echo testing the system accepted my choice, again this is from my ATA. Could it be possible this 'issue' to be originating from your servers?
Fixed after disabling DTMF via SIP INFO
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