I do see your problem. The device is passing the Voxalot %23 instead of a #. Some devices are known to do this.
As a result, what is happening, is that the dialed number is in fact matching dial plan 995 and not 1 as you wanted.
This is confirmed by the fact that when you disable 995 the call can not route.
Try changing the # in the dial plan to something else.
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Martin
Please post support questions on the forum. Do not send PMs unless requested.
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