Voxalot / SIP Broker Support Forums - View Single Post

craig · 08-03-2008, 10:09 PM

Hi all,

Just a quick update on the subscription renewal process:

Thanks to reports on the forum, we discovered that some users continued to be sent reminders even after they had renewed. Last night we deployed a fix that should stop these spurious reminders. Apologies for the confusion.

Also, we committed to give early adopters an additional month's subscription (which we definitely will still honour), however, we're having a few technical difficulties implementing this change. For some people, this change is already effective, however, if you've already renewed, your extra month will be added to your new subscription.

And lastly, we plan on adding a new page where you can view all of your subscriptions (whether they be expired, current or future). I will post here once this change has been deployed.

--
Craig

08-03-2008, 10:09 PM	#1
craig Join Date: Feb 2006 Posts: 243 Thanks: 8 Thanked 130 Times in 72 Posts	Subscription renewals: PLEASE READ Hi all, Just a quick update on the subscription renewal process: Thanks to reports on the forum, we discovered that some users continued to be sent reminders even after they had renewed. Last night we deployed a fix that should stop these spurious reminders. Apologies for the confusion. Also, we committed to give early adopters an additional month's subscription (which we definitely will still honour), however, we're having a few technical difficulties implementing this change. For some people, this change is already effective, however, if you've already renewed, your extra month will be added to your new subscription. And lastly, we plan on adding a new page where you can view all of your subscriptions (whether they be expired, current or future). I will post here once this change has been deployed. -- Craig