Quote:
Originally Posted by barristernet
If I am honest, I am new to voip and really trying to get my head around things. I setup my sipgate details on pbxes and believe it is forwarded to voxalot, but the message I get from my sipgate trunk on pbxes is "WARNING : this trunk is not used by any route" I'm not sure what this means. I'm also not sure what you mean by resubmit the trunk at pbxes.
When I look at the call monitor for incoming calls, nothing appears!
The VM I receive when I dial my own number is my sipgate WM. I only used voipdiscount for outgoing calls which works fine.
Finally, by ATA (PAP2) is registered with voxalot?
Any ideas as to why incoming calls are being sent straight to my sipgate voicemail? and why when I look at my sipgate cpanel it states offline whilst the pbxes status cpanel show my sipgate trunk online?
thanks in advance  |
The issue seems to be that the registration with PBXes isn't going through....now I have an 845 number with SipGate, and the trunk is registered and showing up on the SipGate cPanel correctly, so it should just need a re-submit in your case
Under Trunks on PBXes, click on SipGate Trunk, click Submit, and remember to click the red bar to confirm...
See if things go back to normal....
Hopefully that'll reset it...
Keep us updated how it goes....