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Unread 04-14-2009, 02:41 PM   #5
markk
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Default Outage

Quote:
Originally Posted by docknden1 View Post
Hi Everyone,
I am unable to register my LINKSYS PAP2 after the outage that occured yesterday, I have tried tried all the realm that is us,eu and au but i am unable to connect all i get is the message "Cant Connect to login server"

I am using the non standard sip ports ie (80,443,2060,3060,4060) as the standard sip port is blocked by my TELCO.

Looking forward to any solutions to the issue.
First of all there is still outage on the "us" server so, assuming you didn't change anything else, most likely you are trying to login to that server that is out at the present time. It does not work for anybody else (most of the US etc.) and I personally switched to eu this morning and it works there.

It looks like the people at Voxalot do not know what they are doing. If you want to handle telephone calls you just can not have any outages like the one now. Actually, if you handle telephone traffic, or pretend that you do anything with telephone traffic, you just can not have ANY outages. PERIOD. Not even outages like this one once every 10 years, never mind once every other month or so like with Voxalot.

The VoIP landscape is littered with rotting bodies of start-ups, or walking dead, like PhoneGnome and now Voxalot is becoming one that had great ideas originally but could not solve the very first basic problem in any telecom - reliability.

If Voxalot wants to stay relevant and avoid further user loss they better STOP everything else NOW and start working on solving the realiability problem. This must be embarrasing to the company and with this track record there is just no way they can attract any mainstream users to the service going forward.

Either get some redundancy or completely get rid of the traffic handling and do something like Sip Switch - no matter what you do it HAS to be done and SOON.

mk
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