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Unread 01-30-2008, 05:28 AM   #9
satphoneguy
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Quote:
Originally Posted by emoci View Post
I am not one to say they are clean, there is a lot of iffy things happening, and their policies at times are unclear.

That said though, why bother trying to get in touch with BetaMax, both Visa and MC (at least in the US/Canada) are good at doing chargebacks upon claims. Imagine, eBay sellers have to watch for chargebacks on stuff that was actually bought and shipped, so getting a chargeback done from a German Based company which has provided no real service should be a lot easier...

As for PayPal acct charges, I see that as being a bit off, unless some of the BetaMax services have started creating Preapproved Payment arrangements with PayPal...

BetaMax may have a lot of ways to get someone annoyed, just look at all the FUP troubles, but in some cases I think this is being made a bit more tragic than it is...
i tend to agree and i have to say so many of the accusations that i read are from people who said they were suspicious in previous postings before they even signed up. why did they go ahead after all? if you do not trust a company to begin with i would suggest looking for one you trust to do business with. after all there are over 2000 VOIP companies out there; yet it seems that 75% or more of every forum posting i see is related to one of the betamax companies. with that popularity they will surely have more than the average number of complaints(especially considering that they do not offer customer support - which no one in their price bracket does)

spg
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