I'm on ADSL2+ (but only getting 7Mbps, courtesy of Hellstra copper quality), but have never had a 'bad quality' VoIP call on any provider. This is taking into account the fact that I have two P2P programs running 24x7 on my network.
I have never put much faith into QoS, especially from an ISP. The unshaped data might be nice, but if I ever hit my data limit, I'll change my plan up.
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