I've had the following observations so far:
1) vip.startel.pt and sip.startel.pt are frequently down (right now for instance)
2) You are not informed about the "PayPal Fee" (3.4% + €0.35) prior to paying.
3) StarTel have errors in their number series, rating some landline calls as mobile calls.
4) Rates are frequently changed: no free landline calls to Australia, Denmark, France, Italy, Netherlands, Sweden and USA since this weekend.
5) StarTel are not answering (my
) emails
/dbb