1. Is Symmetric NAT set to Yes or No in the VoXalot Member Page (preferrably it needs to be set to No to satisfy step 2)
I have had it set to No for several months.
2. Is Optimize Audio Enabled for the Vitelity Account (try enabling it)
Yes, Optimize Audio has been enabled.
-Makes sure at this point that the changes above did not introduce any audio issues with any other providers
3. Make sure your ATA has STUN setup, it may help
STUN is enabled. The STUN server is stun.xten.com. Is there a better one for Voxalot?
4.You'll find a Register Expires field on the ATA which by default is set to 3600, try lowering it (eg. mine is set at 600)
I found these values in the SIP tab of my Linksys SPS 2102:
Reg Min Expires: 1
Reg Max Expires: 7200
Reg Retry Intvl: 30
Reg Retry Long Intvl: 1200
Are you saying that I should change Reg Max Expires to 600? Do the others look OK?
5. Also this maybe useless, but if you have a good router, make sure UPnP is activated...
I have a wireless router that is downstream from the SPA2101, as follows:
Time-Warner Modem - SPA2101 - D-Link Router - Computer
I don't think that the SPA2101 supports UPnP.
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