Inline and Extrinsic Help and Documentation on WebPages.
I agree.
There is very little 'intrinsic' documentation on the pages, especially when adding a VSP.
You NEED to explain what each box is asking for, whether it is required, and whether you can enter custom details. (e.g. why put the Account User ID in two boxes, It would be great to be able to place a CID (Caller ID) or DID number in the top telephone number box.
But there is not much 'intrinsic' documentation throughout the website (i.e. italic help next to boxes and questions).
This would assist many users, AND reduce the number of posts in the forum for help.
Cheers,
Emma.
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