Voxalot / SIP Broker Support Forums - View Single Post - Can't receive calls to X-Lite 3 (only voicemail)

DarthMountainbike · 08-16-2009, 04:49 PM

Hi everyone,

I just registrered at Voxalot (being a SIP-newbie). I've downloaded and installed the X-Lite 3 softphone for testing purposes as I don't yet own a physical SIP-compatible device. Outgoing calls work just fine (at least I can call the echo test-number; I hear myself perfectly) - calling the voice mail number also works fine. Incoming calls, on the other hand, aren't forwarded to my phone at all. Here's a summary of my setup:

X-Lite 3 build 53117
X-Lite configuration options exactly as shown in the Voxalot Wiki.
Windows Vista x64 (the Windows firewall is set to allow X-Lite communication)
Thompson Router (using factory default settings)

Can anyone please tell me why the X-Lite phone doesn't receive the calls I'm making? If I use SipBroker to call it, I get the voicemail message after waiting for about 10 seconds (after which I get an e-mail with an attached WAV-file with the recorded message).

Any help to get me going is much appreciated

.

08-16-2009, 04:49 PM	#1
DarthMountainbike Junior Member Join Date: Aug 2009 Location: Sweden Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Can't receive calls to X-Lite 3 (only voicemail) Hi everyone, I just registrered at Voxalot (being a SIP-newbie). I've downloaded and installed the X-Lite 3 softphone for testing purposes as I don't yet own a physical SIP-compatible device. Outgoing calls work just fine (at least I can call the echo test-number; I hear myself perfectly) - calling the voice mail number also works fine. Incoming calls, on the other hand, aren't forwarded to my phone at all. Here's a summary of my setup: X-Lite 3 build 53117 X-Lite configuration options exactly as shown in the Voxalot Wiki. Windows Vista x64 (the Windows firewall is set to allow X-Lite communication) Thompson Router (using factory default settings) Can anyone please tell me why the X-Lite phone doesn't receive the calls I'm making? If I use SipBroker to call it, I get the voicemail message after waiting for about 10 seconds (after which I get an e-mail with an attached WAV-file with the recorded message). Any help to get me going is much appreciated .