Voxalot / SIP Broker Support Forums - View Single Post

hisybr · 06-14-2006, 12:46 PM

Hi,

Have just set up and still getting some kinks worked out. Took a while to figure everything out. The concepts are all quite elegantly simple in a way, but like many 'simple' paradigm shifts, they are a bit mind boggling. Great work guys!

I am reasonably tech saavy, as is my father, who turned me on to VOIP. We've been running with SipPhone for about a year, making lots of calls to the US mostly. My dad has been going even longer, first with Vonage and later SipPhone and now GizmoProject. The tutorials seem to be reasonably well written, but it was still hard for the two of us to work things out. If the concept is to cater to techies, may be OK, but if there is an intention to spread to the masses, something probably needs to be done to simplify the website documentation -- an "idiot's guide" version...

Seem to have my system running OK, except AstraTel giving me intermittent problems. Could be them; new service. Sometimes get "cannot dial that number messages". Today my wife got disconnected repeatedly after a few minutes of a call. As it works sometimes and not others, I assume my settings are OK and it is on their end. Going to do more tests this weekend with my dad. Haven't been able to get web call to work with AstraTel so far. Both lines ring, but no sound either way. Will try other providers this weekend.

Suggestion: Would be good to publish a list of VMP that are compatible with VoXaLot (maybe a bit of promotion of them, a links page, would encourage them to seek compatibility).

My "dual registration" title comes from my dad's experience. He wasn't getting any calls after setting up. I changed my ATA to voxalot.com.au, but he was reluctant to change settings. I finally figured out what he had done. He listed all of his providers on VoXaLot and set them to Sip registered. So, he had one of his numbers registered through both VoXaLot and his ATA. Hadn't set up any forwarding. VoXaLot was intercepting his calls, but couldn't pass them on (got VoXaLot voicemail).

Suggestion: VoXaLot should look to see if a provider is registered elsewhere and should warn user before saving settings or advise by email if dual registration is detected.

Sorry for the long-windedness. The whole concept you've established is absolutely brilliant!

Brian

06-14-2006, 12:46 PM	#47
hisybr Junior Member Join Date: Jun 2006 Posts: 20 Thanks: 1 Thanked 1 Times in 1 Posts	Block "dual registration" Hi, Have just set up and still getting some kinks worked out. Took a while to figure everything out. The concepts are all quite elegantly simple in a way, but like many 'simple' paradigm shifts, they are a bit mind boggling. Great work guys! I am reasonably tech saavy, as is my father, who turned me on to VOIP. We've been running with SipPhone for about a year, making lots of calls to the US mostly. My dad has been going even longer, first with Vonage and later SipPhone and now GizmoProject. The tutorials seem to be reasonably well written, but it was still hard for the two of us to work things out. If the concept is to cater to techies, may be OK, but if there is an intention to spread to the masses, something probably needs to be done to simplify the website documentation -- an "idiot's guide" version... Seem to have my system running OK, except AstraTel giving me intermittent problems. Could be them; new service. Sometimes get "cannot dial that number messages". Today my wife got disconnected repeatedly after a few minutes of a call. As it works sometimes and not others, I assume my settings are OK and it is on their end. Going to do more tests this weekend with my dad. Haven't been able to get web call to work with AstraTel so far. Both lines ring, but no sound either way. Will try other providers this weekend. Suggestion: Would be good to publish a list of VMP that are compatible with VoXaLot (maybe a bit of promotion of them, a links page, would encourage them to seek compatibility). My "dual registration" title comes from my dad's experience. He wasn't getting any calls after setting up. I changed my ATA to voxalot.com.au, but he was reluctant to change settings. I finally figured out what he had done. He listed all of his providers on VoXaLot and set them to Sip registered. So, he had one of his numbers registered through both VoXaLot and his ATA. Hadn't set up any forwarding. VoXaLot was intercepting his calls, but couldn't pass them on (got VoXaLot voicemail). Suggestion: VoXaLot should look to see if a provider is registered elsewhere and should warn user before saving settings or advise by email if dual registration is detected. Sorry for the long-windedness. The whole concept you've established is absolutely brilliant! Brian