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Unread 01-18-2009, 04:16 AM   #3
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
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Default

Here goes a quick summary of the VM system:

1 Listen to New or Old Messages
--3 Advanced Options
----1 Send Reply
----3 Message Envelope
----5 Leave a Message (will ask for user's extension)
----* Return
--5 Repeat Message
--4 Previous Message
--6 Next Message
--7 Delete
--8 Forward to another user
--9 Save Message (will be prompted to choose folder)
--* Repeat Options
--# Exit

2 Change Folder
--0 New Messages
--1 Old Messages
--2 Work Messages
--3 Family Messages
--4 Friend Messages
--# Exit

3 Advanced Options
--5 Leave a Message (will ask for user's extension)
--* Return

0 Mailbox Options
--1 Unavailable Message
--2 Busy Message
--3 Your Name
--4 Temporary Message

* Repeat Options in Main Menu
# Exit

About option 0, Mailbox Options:
-The Temporary Message (4) overrides all other messages. Once recorded you'll need to hangup and call VoiceMail again, at which point upon choosing option 0 then 4, you'll be given a choice to delete your temporary greeting.
- The recording of your name (3) is used along with the system default greeting for the Unavailable and Busy message. Once recorded it cannot be deleted but it can be re-recorded.
-The Busy Message is played when you are on a call or the line is off-hook (provided the VoiceMail is enabled). Once recorded it cannot be reset back to default but it can be re-recorded.
-The Unavailable Message is played if your registration fails (provided the VoiceMail is enabled). Once recorded it cannot be reset back to default but it can be re-recorded.

Most users who do not require advanced features are counselled to record only a Temporary greeting (which can be easily deleted if need be).

Other notes:
-If the VoiceMail has been enabled the VoiceMail will take all calls which are not answered, or if the line is busy or unavailable.
-If the VoiceMail has not been enabled the phone will ring for the length of time specified for VM to answer anyways then go to a busy signal.
-If the line is busy or the registration fails while the VoiceMail is disabled a busy message will sound (if you're having trouble with this please test via SipBroker access number to confirm)
-Whether VM is enabled or disabled the delay to answer should not exceed 30 seconds (strange behaviour has been observed otherwise)
-Also when checking messages, rather than deleting new messages after hearing them, saving them to the Old Messages folder, then deleting them afterwards helps avoid http://forum.voxalot.com/voxalot-sup...resetting.html
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