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Unread 07-19-2008, 01:40 PM   #1
bobrathbone
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Default Cannot make calls using Voxalot service

Hello

I am using a Speedtouch 780WL ADSL modem for VOIP however I seem unable to make calls via the eu.voxalot.com proxy.
The Speedtouch gives me the following voice message:

"We are sorry, the number you called could not be connected; please try again"

This is the Speedtouch W80WL log (Newest events first)

Info 02:41:06 (since last boot) FIREWALL event (1 of 3): disabled rules
Info 02:41:04 (since last boot) VOIP: Send 200 OK
Info 02:41:04 (since last boot) VOIP: Recv BYE
Info 02:40:59 (since last boot) VOIP: Send ACK
Info 02:40:59 (since last boot) VOIP: Recv 200 OK
Info 02:40:58 (since last boot) VOIP: Recv 100 trying -- your call is important to us
Info 02:40:57 (since last boot) VOIP: Recv 100 Trying
Info 02:40:57 (since last boot) VOIP: Send INVITE
Info 02:40:57 (since last boot) VOIP: Send ACK
Info 02:40:57 (since last boot) VOIP: Recv 407 Proxy Authentication Required
Info 02:40:57 (since last boot) VOIP: Send INVITE
Info 02:40:57 (since last boot) FIREWALL event (1 of 3): enabled rules
Info 02:40:57 (since last boot) FIREWALL event (1 of 12): modified rules

Notes:
I am in the Netherlands
All wiring is correct and the phone is connected to telephone port 1 and the PSTN port on the router is connected to the telephone port on the ADSL splitter.
I can ping eu.voxalot.com
The service is Registered OK with eu.voxalot.com
The Firewall in the Speedtouch is disabled.
I have no dialling plans configured


The service configuration in the Speedtouch is as follows:

Enable Telephony tick box is ticked.

Registrar: eu.voxalot.com
Registrar Port: 5060
Proxy: eu.voxalot.com
Proxy port: 5060
Expire Time: 3600

The telephone identity in the Speedtouch is as follows:

SIP URL 317351
Username: 317351
Password: *************
Displayname: phone1
Abreviated number:
Port: Phone 1

I have attached the relevant part of the Speedtouch 780WL

On the face of it, it should work but doesn't.
Any help would be really apreciated.

Bob Rathbone
Attached Files
File Type: txt user.txt (5.2 KB, 6 views)
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