Voxalot / SIP Broker Support Forums - View Single Post

boatman · 06-25-2009, 07:17 PM

Eventually Betamax may add all proxies to to their white list. Until then you may be able to avoid the FUP problem by choosing a specific proxy. The five I know of are

proxy01.us1.voxalot.com
proxy02.us1.voxalot.com
proxy01.eu1.voxalot.com
proxy02.eu1.voxalot.com
proxy01.au1.voxalot.com

I can't say for sure why you can't receive calls, however it could be due to an issue with your local router, perhaps the NAT session (for the SIP packets) has expired. What kind of SIP phone are you using?

You can do a simple test; after configuring for one of the above proxies restart your SIP phone and within 3 minutes try to receive a call. If you can receive a call within the first 3 to 5 minutes, but not thereafter, then a NAT session expiry problem is indicated.

06-25-2009, 07:17 PM	#2
boatman Senior Member Join Date: Jul 2007 Location: Oregon, USA Posts: 365 Thanks: 17 Thanked 77 Times in 64 Posts	Eventually Betamax may add all proxies to to their white list. Until then you may be able to avoid the FUP problem by choosing a specific proxy. The five I know of are proxy01.us1.voxalot.com proxy02.us1.voxalot.com proxy01.eu1.voxalot.com proxy02.eu1.voxalot.com proxy01.au1.voxalot.com I can't say for sure why you can't receive calls, however it could be due to an issue with your local router, perhaps the NAT session (for the SIP packets) has expired. What kind of SIP phone are you using? You can do a simple test; after configuring for one of the above proxies restart your SIP phone and within 3 minutes try to receive a call. If you can receive a call within the first 3 to 5 minutes, but not thereafter, then a NAT session expiry problem is indicated.