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Unread 12-10-2008, 10:18 PM   #4
DracoFelis
 
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Quote:
Originally Posted by sleek View Post
Hi DracoFelis, thanks for replying.

I did go trough the help tutorials and FAQs and it didn't make sense in regard to what should make sense. Here is the screen shot of how simple it looks and yet something fails:


Ah, that shows me your problem.

Your problem is you are telling VoXaLot to send the entire thing you dialed, INCLUDING the prefix 01, to SIPphone/Gizmo5. This is the default behavior of a VoXaLot dial plan piece, but (in this case) you want/need VoXaLot to strip out that initial 01 (the first 2 digits) before sending the remaining digits to SIPphone/Gizmo5 (because the 01 is only for you to pick the provider in VoXaLot, and SIPPhone/Gizmo5 doesn't know what to do with that initial 01).

To strip off the first two digits you dialed (the 01 to pick that dial plan rule), you will need to use the "Advanced Settings" button/option of the dial plan edit screen. Once you are in the "Advanced" dial plan (edit) mode, change your "Replacement*" entry from "${EXTEN}" (send all digits to your provider, in this case SIPPhone/Gizmo5) to "${EXTEN:2}" (skip the first two digits, in this case the 01, and send the rest of the digits to your provider).

NOTE: The details of using the advanced dial plan settings are documented here:
Setting up a Smart Call (Dial Plan)
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