Quote:
Originally Posted by ptruman
Voxalot only initiate (connect) the calls, they don't handle the traffic - so can't record the call conversations - and if you use secure endpoints, they wouldn't be able to record it anyway as it would be encrypted point to point.
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Not always true. I've seen plenty of calls where Voxalot handles the RTP media stream for the entire call duration. I think it has something to do with the "Optimize Audio Path" setting in the user's Voxalot account.
It's often unclear to the user whether the RTP packets are going through Voxalot or directly between endpoints. Unless I'm using packet sniffer software I can never be 100% sure which way the RTP stream is traveling, and this is something of an annoyance to me. I like low latency audio, so I'd prefer that the call fail (or at least that I get some notice) if it cannot achieve direct RTP stream between endpoints.