Voxalot / SIP Broker Support Forums - View Single Post - Error message: sorry the number you have called cannot be connected please try again

gelcom · 01-09-2008, 12:11 AM

I successfully registered to a sip provider via Voxalot and I was receiving calls every day. Suddenly everytime somebody calls my voip in number he receives the message: "Sorry the number you have called cannot be connected please try again". The status of the Voip Server Provider List is "registered". The most strange think is that if I connect that VSP directly with my ATA without registering to Voxalot the calls are completed but if I connect this VSP via Voxalot I receive this error message even though the status of connection is "registered". This situation started a few days ago but I haven't change any settings lately. All other VSP works perfectly. Does anyone have any idea on whta't going on?

thanks in advance and sorry for my broken English.

kind regards
gelcom
from Brazil

01-09-2008, 12:11 AM	#1
gelcom Junior Member Join Date: Jan 2008 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Error message: sorry the number you have called cannot be connected please try again I successfully registered to a sip provider via Voxalot and I was receiving calls every day. Suddenly everytime somebody calls my voip in number he receives the message: "Sorry the number you have called cannot be connected please try again". The status of the Voip Server Provider List is "registered". The most strange think is that if I connect that VSP directly with my ATA without registering to Voxalot the calls are completed but if I connect this VSP via Voxalot I receive this error message even though the status of connection is "registered". This situation started a few days ago but I haven't change any settings lately. All other VSP works perfectly. Does anyone have any idea on whta't going on? thanks in advance and sorry for my broken English. kind regards gelcom from Brazil