Great news!!!
After sending an email to voip.ms support about this issue, they just responded letting me know that they made a routing change on my account. I did a quick test and it worked. Audio is working both ways now.
I will need to monitor for the next few days but it looks like I'm back in the mix with VoXalot.
Considering the support that I've gotten here and at voip.ms (even over the weekend), I know that I've picked the right combination to provide me most of my phone needs.
And it didn't cost me a red cent but my sincere gratitude.
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