[jfinlayson]

Mr. Vogt,

Thanks for providing the sipbroker PSTN gateway service in Brazil. We've used sipbroker gateways elsewhere, but had occasion this week to use it from Brazil for the first time, and were pleased that it works at least in some cases.

The Belo Horizonte, Brazil, access number (31-3231-2840) seems to have the roughly the opposite problem as described above. Calls from a land line fail, but calls from a cell phone work correctly (sometimes, at least).

I wrote instructions for using the Belo Horizonte sipbroker access number to reach our Sipphone number through Sipbroker, and sent those instructions to a person in Belo Horizonte.

When she dialed the Belo Horizonte access number from a land line (31-3226...), she heard what sounded like a FAX or modem tone.

When she dialed the same number from her cell phone, she got the sipbroker voice prompt. From that prompt, she tried dialing our Sipbroker sip code and Sipphone number. She tried three times. All three times she got to the voice prompt and dialed the sip code and sipphone number. The first two times nothing happened after that (no ring). The third time, the call went through just fine.

Would it help at all to press the # key after dialing the sip code and number? I didn't instruct her to try that.