Who is your incoming provider?
Where do you want to forward to afterward?
If a short time has passed since you removed the registration, it's possible it takes some time for the change to propagate. If it is still not working after that, maybe you shold get in touch with your incoming provider and see if anything is happening on their end.
Sorry, but short little answers are not helpful for me in trying to give some advice, be a bit more specific on what you are trying to achieve, where you want to forward, are you registering your VoXalot account in an ATA or not (if yes what ATA are you using), has it worked in the past...... and so on and so forth, the more specific you are when describing the problem, the easier for someone to help you out.....
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