DID not working with new SIP server
Hi there,
I've been with Orbtalk in the UK for almost a year now & my DID has been working flawlessly with Voxalot.
Recently they changed to another SIP server and ever since then my DID doesn't ring through to my SPA3102 ATA.
If I bypass Voxalot & configure my ATA with the new SIP server and same username/password it rings properly. I put things back on Voxalot and the caller gets an error tone message in in their handset.
The only difference I can see it that the ATA allows me to put a proxy server in which Voxalot doesn't. Also Orbtalk have told me to use 711u as the codec.
I notice that the Voxalot codecs don't show 711u specifically but should this make a difference?
It shows registered in my account and I have tried de-registering it with Voxalot to no avail.
I am desparate because my aged Mother uses my DID to keep in contact with me.
Thankyou
hkp
Last edited by hongkongpom; 08-10-2009 at 05:54 AM.
Reason: typo
|