Having another bad evening on call quality (Sunday evening), so tested NTL and got a red mark against QoS with 60%. So break-ups in the sound when calling my Mum which she hates! The download and upload speeds were both about 60% of what I pay for as well. The problem is the contention ratio - NTL/Virgin Media have too many people using the same connection and at popular times that means slower connections for everyone.
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