View Single Post
Unread 04-05-2006, 07:18 AM   #10
Ron
 
Join Date: Feb 2006
Posts: 447
Thanks: 4
Thanked 8 Times in 8 Posts
Ron will become famous soon enough
Default

Congratulations on getting to the VoXaLot voicemail system via PSTN access through Sip Broker (*010500). When you try calling your number via PSTN access and it fails, are you dialing '*010xxxxxx', where 'xxxxxx' is your six-digit VoXaLot number? If you don't have a SIP phone registered with your VoXaLot account, incoming calls to your number should immediately go to voicemail.

As you've discovered, with Sip Broker codes, '*010' is not the same as '*10'. Sip Broker codes can be three, four, or five digits preceeded by an asterisk with any leading zeroes required.

Since '*010' plus 500, 600, and 123456 are working properly via PSTN access, it has to be a softphone problem that's keeping '*010' plus your VoXaLot number from working.

Sip Broker is simply a service that relays calls to a requested SIP server. '010' is the code for VoXaLot and there are hundreds of others. For example, to call a number on Free World Dialup, you would use '*393xxxxxx' where 'xxxxxx' is a Free World Dialup number.

Every time you mention PSTN access, I assume you mean you're dialing the Sip Broker access number (+61-8-7421-2359), followed by an access code (*xxx(x)(x)) and a phone number residing on the network of that access code.

You probably should not attempt to register a SIP phone on your VoXaLot account until you have been able to get voicemail to answer via PSTN access (*010xxxxxx). Once you can get voicemail to answer, then try getting a phone to register with your account.

Ron
Ron is offline   Reply With Quote