Voxalot / SIP Broker Support Forums - View Single Post

ptruman · 01-21-2009, 10:54 AM

I have a problem with Voxalot and a VSP.

I made a call today to someone I was using Netmeeting with.
When I hung up, he couldn't dial out - his line was still tied up. I could dial out though, and confirmed he was showing busy.

Voxalot show my call ending when I put the phone down, and a call duration of 00:25:59.

My VSP show a call duration of 00:38:52 - another 13 mins.

Can we get some logs for the calls so we can check the signals sent from my ATA to Voxalot (which seem ok as it registered call end) and then onto the VSP, which apparently didn't?

My VSP is charging for the call time, so I'm losing out - and would like to find out if this is my ATA needing a kick, or Voxalot, or my VSP....

01-21-2009, 10:54 AM	#1
ptruman Member Join Date: Sep 2006 Posts: 94 Thanks: 1 Thanked 8 Times in 8 Posts	Need some detail logs/diagnostics... I have a problem with Voxalot and a VSP. I made a call today to someone I was using Netmeeting with. When I hung up, he couldn't dial out - his line was still tied up. I could dial out though, and confirmed he was showing busy. Voxalot show my call ending when I put the phone down, and a call duration of 00:25:59. My VSP show a call duration of 00:38:52 - another 13 mins. Can we get some logs for the calls so we can check the signals sent from my ATA to Voxalot (which seem ok as it registered call end) and then onto the VSP, which apparently didn't? My VSP is charging for the call time, so I'm losing out - and would like to find out if this is my ATA needing a kick, or Voxalot, or my VSP.... Last edited by ptruman; 01-21-2009 at 10:57 AM.