Quote:
Originally Posted by 244751
I have 2 questions
1. Is there somewhere where I can find details of how the Virtual toll free feature works? I have searched the site and what I see does not explain much.
2. The ability to dial into your account from PTSN and then dial from inside your voXalot account using the registered providers, as if you are dialing from an ATA voXalot registered phone. Is this feature now available? I remember it was on the radar for development and I have been waiting.
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1. How Does Virtual Toll Free Work
-Once activated in your account, you'll be given a piece of code that you can embedd in your website (it's a clickable button)
-When a visitor to your site clicks on it, they are asked to enter their phone number (you get to customize the instructions)
-VoXalot then uses your current Providers and Dial Plans (only the ones which you have allowed to be used with Virtual Toll Free) to dial the number of the visitor
-Once this visitor picks up his phone he's asked to wait while he's being connected
-VoXalot then rings the device registered with your VoXalot account (if you pick up you'll be talking to the visitor)
It's called Virtual Toll Free, because just like a 1-800 number, the caller is not charged for the call (the receiver (you) handles the costs).
2. The feature you refer to is known as VoXRoam. Unfortunately it is still not available. However if you don't mind doing some work, there is a workaround that will allow you to use your VoXalot account via a CallThru method
Placing VoIP Calls from any Old Regular PSTN Phone
(If you have any questions about that guide, feel free to contact me)