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Unread 07-22-2008, 05:19 PM   #10
jess_austin
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Quote:
Originally Posted by boatman View Post
I am not sure how to interpret the "Noisy feedback" line, but it seems that your phone may be configured to use tcp transport, normally SIP uses udp transport. The NAT settings on your phone may be wrong, and it may be inserting it's LAN IP address where the public IP address should appear.

You can check the NAT settings by calling this SIP number: *0@proxy01.sipphone.com. If it says "you are behind a SIP compatible router" then your NAT settings are probably okay.
I called the service; it confirmed that I am behind a SIP-compatible router.

Quote:
Originally Posted by boatman View Post
As another test, you could make a direct IP call from your Snom phone to my Linksys VoIP unit at my direct SIP address while I have Wireshark capturing packets. The call doesn't have to be answered as the SIP exchange will happen either way. I'd just have to know about when to expect the call.
The thing is, calling out has always worked fine, even through Voxalot. I'm not an expert, but it seems to me that Voxalot is just failing to forward inbound SIP requests in a timely fashion. When I connect the same hardware and software to other providers, I don't have this issue.

If you don't mind my asking, boatman, are you a representative of voxalot? I appreciate your advice, but it seems to be that of a fellow user without access to logfiles and configuration details. Since I have paid money for this service, my expectation is that an actual agent of Voxalot will investigate my issue and either advise me on a fix, fix it for me, or issue a refund and apology. Is that not how it works? Is there some other forum I should be using? In any case, I'm investigating non-Voxalot options for my VOIP service.

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