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Unread 01-18-2008, 03:57 AM   #12
affinity
 
Join Date: Apr 2006
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Reported to GoTalk:

Quote:
Originally Posted by submitted to GoTalk
Problem that needs to be addressed.

Many GoTalk cutomers register their VoIP accounts through servces provided by Voxalot Pty Ltd.

Whilst it is known that a customer must register their VoIP account to be able to make calls, many people are not getting successful registrations through Voxalot.

I removed "SIP Register" from Voxalot to use my account on a Billion ATA (Billion 7402VGP). Initially I was getting 400 errors on registration -- a quick call to support managed to reset this problem with my own account (outside of Voxalot).

I believe that the problems with Voxalot relate to many GoTalk account registereing through the same Voxalot server cluster they have 3 clusters locations worldwide, one being in AU). It is likely that one or moe customers registered through Voxalot have exceeded the fair use policy or the aggregation of customer accounts has done so from the same IP address.

Please contat me if you require further information.
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