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Forum: Voxalot Support 04-12-2009, 12:50 PM
Replies: 13
Views: 1,686
Posted By ptruman
ho ho ho, 15-20 mins AFTER I try to call my...

ho ho ho, 15-20 mins AFTER I try to call my mobile, my mobile rings, from my house phone.

So, massive delays appear to be in the system. That'll annoy the mother in law who we tried to call as...
Forum: Voxalot Support 04-12-2009, 12:45 PM
Replies: 13
Views: 1,686
Posted By ptruman
It's affecting eu as well - no calls I attempt...

It's affecting eu as well - no calls I attempt are getting into the call logs, or to my VSP - but it's showing registered.

Shall we press the "big red button"?

Scratch that, I have pressed the...
Forum: Voxalot General 03-05-2009, 04:14 PM
Replies: 2
Views: 2,573
Posted By ptruman
You have to login to the sites once a week or so...

You have to login to the sites once a week or so to keep callback active - if you don't, it disables :(
Forum: Voxalot Tips, Tricks & HowTo's 03-05-2009, 10:13 AM
Replies: 14
Views: 9,567
Posted By ptruman
Ditto that, it's not working for me either. ...

Ditto that, it's not working for me either.

I'm using STUN (stun.voxalot.com), I was configured for eu.voxalot.com, "Send Resp To Src Port" is yes, all VIA flags are set to NO and fallback is set...
Forum: Voxalot Support 03-04-2009, 07:25 PM
Replies: 22
Views: 2,704
Posted By ptruman
No, mine didn't - although I suspect it depends...

No, mine didn't - although I suspect it depends "how dead" the server is. If the port is responding, but not 'doing anything' it might think it's up?

Either way, I'm less than impressed - and...
Forum: Voxalot Support 02-11-2009, 01:16 PM
Replies: 8
Views: 1,028
Posted By ptruman
BUMP. There is a problem here, as this only...

BUMP.

There is a problem here, as this only happens when I route the call via Voxalot. ATA to VSP direct (via a dialplan) doesnt do it...
Forum: Voxalot Support 02-09-2009, 10:51 AM
Replies: 8
Views: 1,028
Posted By ptruman
*bump* *bump*

*bump* *bump*
Forum: Voxalot Support 02-05-2009, 05:24 PM
Replies: 8
Views: 1,028
Posted By ptruman
They've run a SIP trace and there is no sign of a...

They've run a SIP trace and there is no sign of a SIP BYE.

Can I send someone the logs via PM? I don't want to broadcast all my details all over the forum :)
Forum: Voxalot Support 02-04-2009, 04:51 PM
Replies: 8
Views: 1,028
Posted By ptruman
This is still happening, but interestingly only...

This is still happening, but interestingly only (appears to) effect 08** freephone numbers.

Voxalot logs show the call ending, so my ATA is signalling Voxalot. I've set the proxy (as recommended)...
Forum: Voxalot Support 02-02-2009, 10:51 AM
Replies: 26
Views: 11,183
Posted By ptruman
1) Visual switchboard, ala mysipswitch - so calls...

1) Visual switchboard, ala mysipswitch - so calls can be fiddled around with 'in transit'

2) star (*) codes for activating services - i.e. we can use the web GUI to setup cfwd rules, but have to...
Forum: Voxalot Support 02-02-2009, 10:46 AM
Replies: 2
Views: 798
Posted By ptruman
This happens with one of my VSPs when you're out...

This happens with one of my VSPs when you're out of credit....
Forum: Voxalot Support 02-02-2009, 10:46 AM
Replies: 8
Views: 1,028
Posted By ptruman
I'm testing with a change to the VSP address,...

I'm testing with a change to the VSP address, using the single host, rather than the name they normally use (which obviously points to multiple machines) - so FAR it's behaving.

Does SIP not...
Forum: Voxalot Support 01-28-2009, 05:02 PM
Replies: 8
Views: 1,028
Posted By ptruman
No - but they've answered my query and explained...

No - but they've answered my query and explained something plausible :

Without talking to the tech team I expect that this is a voxalot/DNS issue -
My reasoning is because I have seen this before...
Forum: Voxalot Support 01-21-2009, 10:54 AM
Replies: 8
Views: 1,028
Posted By ptruman
Need some detail logs/diagnostics...

I have a problem with Voxalot and a VSP.

I made a call today to someone I was using Netmeeting with.
When I hung up, he couldn't dial out - his line was still tied up. I could dial out though,...
Forum: Voxalot Support 09-16-2008, 04:30 PM
Replies: 4
Views: 1,049
Posted By ptruman
I have a similar request - I'd like to be able to...

I have a similar request - I'd like to be able to activate call forwarding rules VIA Voxalot (not my SPA) using a code - i.e. 231 (CF1), 232 (CF2) etc

23 = CF (Call Forwarding) and 0-9 could be...
Forum: Voxalot General 09-05-2008, 10:37 AM
Replies: 3
Views: 1,517
Posted By ptruman
Voxalot only initiate (connect) the calls, they...

Voxalot only initiate (connect) the calls, they don't handle the traffic - so can't record the call conversations - and if you use secure endpoints, they wouldn't be able to record it anyway as it...
Forum: Voxalot General 08-29-2008, 03:34 PM
Replies: 3
Views: 1,517
Posted By ptruman
Call records & providers

Is it me, or do the call records ONLY show initiated calls (i.e. ones I initiate), rather than any routed to me?

I'd like records of who rang me, and via which VSP they came in on.

Similarly,...
Forum: Voxalot Support 08-29-2008, 12:33 PM
Replies: 3
Views: 966
Posted By ptruman
Ta. It seems I have about 8 weeks before...

Ta.

It seems I have about 8 weeks before mine expires (early October)!
Forum: Voxalot Support 08-28-2008, 11:40 AM
Replies: 3
Views: 966
Posted By ptruman
http://www.voxalot.com/action/serviceStatus & account expiry?

Hi

I got an email referring me to Service Status (http://www.voxalot.com/action/serviceStatus) - but I can't see that page linked from anywhere when I login (which would be useful! - hint hint)
...
Forum: Voxalot General 08-08-2008, 12:03 PM
Replies: 1
Views: 1,318
Posted By ptruman
If your VSP allows you to make two calls at the...

If your VSP allows you to make two calls at the same time (most have two lines) you can do this - just tell Voxalot to make webcalls to both numbers using the same VSP.

Your VSP will bill you...
Forum: Voxalot Support 07-17-2008, 06:52 PM
Replies: 1
Views: 901
Posted By ptruman
This is still happening. Do you want...

This is still happening.

Do you want calllogs/times when this happens?
Forum: Voxalot Support 07-03-2008, 04:04 PM
Replies: 1
Views: 901
Posted By ptruman
Voicemail issue?

Hi,

Trying to find out if this is a problem with my ATA, or Voxalot...

Basically, my ATA forwards all calls to my primary number & voicemail when not answered or busy...however, recently, all...
Forum: Voxalot Support 05-27-2008, 02:29 PM
Replies: 9
Views: 1,365
Posted By ptruman
Why not do this on your ATA? Set it up to check...

Why not do this on your ATA? Set it up to check for * numbers, and then remove the * (or add another string) and have Voxalot handle the string?

i.e. *100 translated by the ATA to 100 which then...
Forum: Voxalot Support 05-20-2008, 12:31 PM
Replies: 2
Views: 1,580
Posted By ptruman
Correct - the SPA3102 uses American connectors. ...

Correct - the SPA3102 uses American connectors. You'll need a UK -> US converter, preferably with the resistor so it can ring (you can get these for about £7 at Maplin - Maplin > BT/US Adaptors...
Forum: Voxalot General 05-19-2008, 10:20 AM
Replies: 3
Views: 2,409
Posted By ptruman
If the status doesn't say login was successful...

If the status doesn't say login was successful (it can sometimes reset and loop itself) then the dial button won't unlock.

Whilst you can get Voxalot to "remember you", it's still another few...
Showing results 1 to 25 of 94

 
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