Forum: Voxalot Support
05-05-2007, 10:35 PM
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Replies: 12
Views: 8,181
the premium launch will include a support...
the premium launch will include a support framework that will enable us to provide personalized levels of support
In my opinion this could be a mistake. A global mistake. Think about it.
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Forum: Voxalot Support
04-18-2007, 01:10 PM
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Replies: 12
Views: 8,181
For a free service I can safely say we have...
For a free service I can safely say we have provided you with more support
Yep I thought you'd say that - you reached a similar conclusion in the recent "Voxalot not working with PBXes" thread.
...
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Forum: Voxalot Support
04-18-2007, 11:38 AM
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Replies: 12
Views: 8,181
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Forum: Voxalot Support
04-17-2007, 12:53 PM
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Replies: 12
Views: 8,181
Martin - you pointed out that the inbound is...
Martin - you pointed out that the inbound is coming from sip:123000@au.voxalot.com which has no (Voxalot) dial plan.
This would mean the call gets authenticated to the redirectee (123000), not the...
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Forum: Voxalot Support
04-17-2007, 09:13 AM
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Replies: 12
Views: 8,181
PM sent with relevant details. SIP logs...
PM sent with relevant details. SIP logs available.
By the way, I know another user (more tech. advanced than me) who has encountered this problem on other makes of equipment. I'll leave that...
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Forum: Voxalot Support
04-17-2007, 08:28 AM
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Replies: 12
Views: 8,181
SPA to Voxalot REDIRects?
SUPPORT Question Please...
I'm trying to cfwd incoming PSTN calls from my PSTN gateway (3102) to VoIP/PSTN. It doesn't work apparently because Voxalot fails the REDIRect (eg call Diversion).
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Forum: Voxalot Support
03-05-2007, 04:03 AM
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Replies: 10
Views: 5,068
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Forum: Voxalot Support
03-05-2007, 12:37 AM
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Replies: 10
Views: 5,068
Martin - yes the problem seems to be codec...
Martin - yes the problem seems to be codec related.
Since I'm only using 264/64 at the moment, I had selected the only available slow codecs GSM and iLBC. As mentioned, monkeys and NY Speaking...
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Forum: Voxalot Support
03-03-2007, 10:21 PM
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Replies: 10
Views: 5,068
Hi MarkLL, I tried enabling WAN requests, then...
Hi MarkLL, I tried enabling WAN requests, then disabling the firewall entirely.
The firewall log shows a couple UDP entries associated with negotiating the SIP and RTP traffic, but says nothing...
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Forum: Voxalot Support
03-03-2007, 04:47 AM
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Replies: 10
Views: 5,068
Then I tried registering with SIPME. In this...
Then I tried registering with SIPME. In this case, a call to *266300 doesn't just lose audio, it hangs up. Interestingly the dropout / hangup occurs exactly between "monkeys" and the monkey sounds.
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Forum: Voxalot Support
03-03-2007, 04:30 AM
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Replies: 10
Views: 5,068
Here's a possible clue is that my firewall is...
Here's a possible clue is that my firewall is blocking ICMP from Voxalot: http://support.counterpath.com/posting.php?mode=quote&p=33436&sid=6c11c4f9eaed1f24d7e0949121d35386
I don't know anything...
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Forum: Voxalot Support
03-03-2007, 02:19 AM
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Replies: 10
Views: 5,068
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Forum: Voxalot Support
03-03-2007, 01:26 AM
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Replies: 10
Views: 5,068
X-Lite: some IP calls lose audio ~3secs
My X-Lite registers to au.voxalot.com, and passes the echo test. It also calls eg 1-516-687-5089 (supernettel.com) and confirms ENUM. Supernettel also works if called with the Sipbroker prefix *013....
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Forum: Voxalot Support
02-23-2007, 06:56 AM
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Replies: 1
Views: 2,877
I hasten to add that D should be bypassed...
I hasten to add that D should be bypassed whenever From=UserA@<anywhere>, even when the source isn't *registered*.
A user's Cfwd might come from a SPA Gateway (or some other device), which isn't...
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Forum: Voxalot Support
02-18-2007, 08:26 AM
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Replies: 1
Views: 2,877
Voicemail Logic
I think we still need some way of calling our voxalot voicemail *without* encountering the voxalot voicemail delay (D).
The logical way to achieve this IMO would be to bypass D when registered...
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Forum: Voxalot Support
06-21-2006, 07:10 AM
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Replies: 55
Views: 12,320
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Forum: Voxalot Support
06-19-2006, 10:39 AM
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Replies: 62
Views: 12,877
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Forum: Voxalot Support
06-19-2006, 09:28 AM
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Replies: 62
Views: 12,877
Wrong ID for SIP Registration?
For the record, this problem has been solved. It was specific to Koala, when reg'd by some other SIP servers including voxalot. See:
http://forums.whirlpool.net.au/forum-replies.cfm?t=542020#r14
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Forum: Voxalot Support
06-17-2006, 10:40 AM
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Replies: 62
Views: 12,877
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Forum: Voxalot Support
06-17-2006, 07:20 AM
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Replies: 62
Views: 12,877
Wrong ID for SIP Registration?
It seems that voxalot is registering me with Koala using my Voxalot AuthID instead of my Koala AuthID.
Koala now shows my account number equals my Voxalot AuthID. I have no Koala credit for that...
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Forum: Voxalot Support
06-17-2006, 04:33 AM
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Replies: 62
Views: 12,877
Forward to Voicemail ii
I want to send calls to voxalot's voicemail server, as per in my recent posts on the Support forum. That thread has stalled, so I'm writing to ask a few pertinent questions here:
1) Is it ok in...
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Forum: Voxalot Support
06-14-2006, 12:41 PM
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Replies: 19
Views: 4,469
put:
"sip:<you voxalot...
put:
"sip:<you voxalot number>@voxalot.com:5061"
in your voxalot call forward setup
Ok, that makes sense, but it still rings 5-6 times between SPA Cfwd and the voice mail greeting. It did that...
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Forum: Voxalot Support
06-14-2006, 11:33 AM
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Replies: 19
Views: 4,469
On the call forwarding page in the default...
On the call forwarding page in the default section try forwarding to:
sip:<you voxalot number>@voxalot.com:5061
and mark it as active.
Hi Martin, how are you.
Unfortunately this just...
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Forum: Voxalot Support
06-14-2006, 02:38 AM
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Replies: 19
Views: 4,469
BJReplay...
As per my last "EDIT", I think...
BJReplay...
As per my last "EDIT", I think that the 5-6 rings is due to the 30 secs that voxalot waits before diverting to voicemail. This is meant to be the response when ppl ring my 123456 VoIP...
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Forum: Voxalot Support
06-13-2006, 09:49 AM
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Replies: 19
Views: 4,469
> Cfwd Dest = 123456
Ah, brilliant! Thanks. ...
> Cfwd Dest = 123456
Ah, brilliant! Thanks.
Now I can Cfwd to Voicemail. After recording one message, I can hear the SPA voicemail stutter tone when I pick up the handset. And I can retrieve &...
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