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Forum: Voxalot Support 07-25-2010, 03:56 AM
Replies: 3
Views: 826
Posted By scrag
What support philosophy! I'm really annoyed...

What support philosophy!

I'm really annoyed at this......
Forum: Voxalot Support 07-24-2010, 02:36 AM
Replies: 3
Views: 826
Posted By scrag
Voxalot AU????

Why is the service for AU down again? This is really very poor once again. An outage of this length is pathetic and unacceptable.

I am paying for this service and for the money I pay I expect a...
Forum: Voxalot Support 06-12-2010, 01:46 AM
Replies: 5
Views: 796
Posted By scrag
Voxalot support is pretty much non existent - the...

Voxalot support is pretty much non existent - the lack of info coming back to users is pretty much nil.

Extremely poor for a paid service.

I was going o leave last year when they had a big...
Forum: Voxalot Support 06-11-2010, 11:29 PM
Replies: 5
Views: 796
Posted By scrag
Yep, been down for over 12hrs so far - pretty...

Yep, been down for over 12hrs so far - pretty crappy for the money I pay!

On EU server now and will stay there for a while till things settle.
Forum: Voxalot Support 11-10-2009, 12:01 AM
Replies: 3
Views: 846
Posted By scrag
Ok, I have reduced the SIP registration from 3600...

Ok, I have reduced the SIP registration from 3600 to 240 and, for now, it seems to have resolved my loss of registration. I set it to 240 last night and checked just now and Voxalot is still showing...
Forum: Voxalot Support 11-09-2009, 12:32 AM
Replies: 3
Views: 846
Posted By scrag
Ok, I'll try reducing it. Thanks. I have no...

Ok, I'll try reducing it. Thanks.

I have no idea why this is an issue now when I've had 3600 set for over 2 years. My ISP has dynamic IP's and this also has not been an issue in the past.

I...
Forum: Voxalot Support 11-08-2009, 08:19 PM
Replies: 3
Views: 846
Posted By scrag
Billion 7404VGP sip reg.

Hi.

I'm having issues with the B7404VGP (latest firmware) registering with Voxalot. Sip registration expiry has been set to the default of 3600 for over two years now and has been working fine...
Forum: Voxalot Support 10-16-2009, 08:05 AM
Replies: 43
Views: 5,029
Posted By scrag
Yep, registered again but my DID from Pennytel is...

Yep, registered again but my DID from Pennytel is not reacheable anymore. Never had this sort of issue before.

American lass telling me that the number is not connected.....Register directly with...
Forum: Voxalot Support 10-15-2009, 09:34 AM
Replies: 43
Views: 5,029
Posted By scrag
Yep, agree. I really wonder where my $25 USD go...

Yep, agree. I really wonder where my $25 USD go because I certainly don't see it going anywhere at the moment......

Over 11 hrs now. Someone needs to take responsibility rather than apologise for...
Forum: Voxalot Support 10-15-2009, 07:55 AM
Replies: 43
Views: 5,029
Posted By scrag
I pay a reasonable amount of money for this sort...

I pay a reasonable amount of money for this sort of thing not to happen, even if it is rare. Voxalot has been down recently a few times.

A 10hr outage is absolutely not acceptable! Ridiculous! In...
Forum: e164.org Support 05-13-2009, 02:50 AM
Replies: 2
Views: 3,306
Posted By scrag
Still down for me too????

Still down for me too????
Forum: SIP Broker Support 04-25-2009, 07:08 AM
Replies: 156
Views: 67,276
Posted By scrag
Pennytel sponsored Melbourne gateway seems to be...

Pennytel sponsored Melbourne gateway seems to be working again....not sure what the issue was.
Forum: Voxalot Support 03-05-2009, 09:15 AM
Replies: 34
Views: 2,967
Posted By scrag
Must be more than a motherboard that was...

Must be more than a motherboard that was repaired.... This is really inconvenient!!!!
Forum: Voxalot Support 03-05-2009, 07:45 AM
Replies: 34
Views: 2,967
Posted By scrag
What is going on with all of these outages - not...

What is going on with all of these outages - not really what I expected!

Been on and off since 8:11:36 EST for most of the day..... Current outage has been going for 46min so far.....
Forum: Voxalot Support 02-20-2009, 08:53 PM
Replies: 2
Views: 890
Posted By scrag
Thanks Martin :)

Thanks Martin :)
Forum: Voxalot Support 02-20-2009, 08:57 AM
Replies: 2
Views: 890
Posted By scrag
au.voxalot.com

Been on and off all late afternoon....

Hopefully it's rectified soon.
Forum: SIP Broker Support 01-27-2009, 10:46 PM
Replies: 2
Views: 1,556
Posted By scrag
Thanks Martin, I have solved my issue. I was...

Thanks Martin,

I have solved my issue. I was trying to ring the alias directly from my phone rather than ringing the PSTN gateway first and entering the alias number.

All working fine.
...
Forum: SIP Broker Support 01-27-2009, 04:13 AM
Replies: 2
Views: 1,556
Posted By scrag
Sipbroker Alias

I've beentrying to ring the Sipbroker alias number and I get an engaged tone. if I dial via the 6 digit Voxalot account number I get through no problems.

Has worked previously with no issue....
...
Forum: SIP Broker Support 06-19-2008, 11:11 AM
Replies: 1
Views: 2,450
Posted By scrag
I've had this happen too... I ring a gateway...

I've had this happen too...

I ring a gateway and enter my ENUM and sometimes it returns an engaged signal. The same has happened when I use the Alias *011.

You may be right that it takes too...
Forum: Voxalot Support 12-26-2007, 06:33 AM
Replies: 0
Views: 1,069
Posted By scrag
Account number change

Is there any way of changing ones Voxalot account number from one 6 digit number to another.

If this is not possible, is it possible to open a new Voxalot account and closing the other account and...
Forum: Voxalot Support 06-02-2007, 12:39 AM
Replies: 21
Views: 6,530
Posted By scrag
The strange thing now is that if I ring my...

The strange thing now is that if I ring my Voxalot number from the home phone, connected to the Billion and registered to Voxalot, the E65 rings....when I answer the call there is silence.

I'll...
Forum: Voxalot Support 06-01-2007, 11:26 PM
Replies: 21
Views: 6,530
Posted By scrag
Success...finally!

Martin,

I have figured out what the issue was.

The E65 is registered correctly with Voxalot. This was not the issue.

I checked the settings of the Billion 7404VGP over and over again but...
Forum: Voxalot Support 06-01-2007, 09:48 PM
Replies: 21
Views: 6,530
Posted By scrag
Fring works??

Hi Martin,

I've been trying different configurations with Voxalot on the E65 but none have allowed me to still call my folks or myself via the *061XXXXXX.

I took a punt last night and...
Forum: Voxalot Support 05-25-2007, 09:58 AM
Replies: 21
Views: 6,530
Posted By scrag
I've discovered that in the phone under "Setting"...

I've discovered that in the phone under "Setting" -> "Call" -> "Send My Net Call ID" was switched OFF.

I've turned it on and now when I go to *500 or 500 the voicemail now only asks for my...
Forum: Voxalot Support 05-24-2007, 01:07 PM
Replies: 21
Views: 6,530
Posted By scrag
Ok, thanks Martin.... will call.

Ok, thanks Martin.... will call.
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