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Search: Posts Made By: hongkongpom
Forum: Voxalot Tips, Tricks & HowTo's 08-26-2009, 02:35 AM
Replies: 6
Views: 16,273
Posted By hongkongpom
Am I correct that you only need this if your ATA...

Am I correct that you only need this if your ATA is plugged into a router?

Thankyou
hkp
Forum: Voxalot Support 08-25-2009, 01:27 AM
Replies: 10
Views: 56,707
Posted By hongkongpom
Last night I tried changing the setting...

Last night I tried changing the setting "Symmetric NAT Handling. If unsure set to 'Yes'" to no to see if that fixed my problem but it didn't help.

Unfortunately I still can't receive any calls...
Forum: Voxalot Support 08-17-2009, 06:14 AM
Replies: 6
Views: 2,876
Posted By hongkongpom
Thanks green that confirms what Voxalot have...

Thanks green that confirms what Voxalot have said.

Last night I tried unregistering my three OT accounts and then registered them again, this time with the eu server. It didn't make a difference....
Forum: Voxalot Support 08-15-2009, 03:49 AM
Replies: 6
Views: 2,876
Posted By hongkongpom
Hi boatman, I think the RTP voice packets go...

Hi boatman,

I think the RTP voice packets go between my ATA & Orbtalk's PSTN switch but I don't think the issue is between Voxalot & Orbtalk.

Between my ATA & Orbtalk now works for one of the...
Forum: Voxalot Support 08-15-2009, 02:50 AM
Replies: 3
Views: 1,855
Posted By hongkongpom
Hi there, My VSP (Orbtalk) say they use...

Hi there,

My VSP (Orbtalk) say they use g711u but I see in the list of codecs shown for my account in Voxalot it shows "g729;g723;g726;ilbc;gsm;ulaw;alaw"

It doesn't specifically show g711u as...
Forum: Voxalot Support 08-15-2009, 02:47 AM
Replies: 6
Views: 2,876
Posted By hongkongpom
Hi there they migrated two of my acounts to the...

Hi there they migrated two of my acounts to the new SIP server about 2 months ago.

The new servers have a new name too.

Can you tell me what codec is being negotiated between Orbtalk & your...
Forum: Voxalot Support 08-13-2009, 05:18 AM
Replies: 10
Views: 56,707
Posted By hongkongpom
I'm having the same problem with my UK VSP...

I'm having the same problem with my UK VSP Orbtalk. Bypass Voxalot & the ATA rings in with no probem when my Mum calls my DID.
Register with Voxalot using the same username/password and she gets a...
Forum: Voxalot Support 08-10-2009, 05:52 AM
Replies: 6
Views: 2,876
Posted By hongkongpom
DID not working with new SIP server

Hi there,

I've been with Orbtalk in the UK for almost a year now & my DID has been working flawlessly with Voxalot.

Recently they changed to another SIP server and ever since then my DID...
Forum: Voxalot Support 07-30-2009, 02:29 AM
Replies: 3
Views: 1,855
Posted By hongkongpom
What codec for au & eu servers

Hi there,

Do the au & eu servers also use 711u like the US, or should I set my ATA to 711a or doesn't it matter?

Thankyou
hkp:confused:
Forum: Site Information and Administration 02-17-2009, 11:28 AM
Replies: 9
Views: 5,965
Posted By hongkongpom
Too late I'm afraid, I've moved to the AU server....

Too late I'm afraid, I've moved to the AU server. The EU server being down twice in a month and now for 12 hours is too much :mad:.
Forum: Site Information and Administration 02-16-2009, 01:58 AM
Replies: 9
Views: 5,965
Posted By hongkongpom
Looks like the eu server is down again! In fact...

Looks like the eu server is down again! In fact has been down now for eight hours. Both the AU & US servers repond to pings so not sure what is going on???
Forum: Voxalot Support 01-22-2009, 10:25 AM
Replies: 3
Views: 1,683
Posted By hongkongpom
Thankyou for that. But I still don't understand...

Thankyou for that. But I still don't understand the difference between unavailble & busy?

"or if the line is busy or unavailable."
Forum: Voxalot Support 01-22-2009, 03:04 AM
Replies: 3
Views: 1,683
Posted By hongkongpom
Voicemail sticky?

Please can you put a VM sticky on the site to make it easier to read how to use it.

For instance what's the difference between the unavailable option & busy option?

Thankyou
Forum: Site Information and Administration 01-22-2009, 02:40 AM
Replies: 9
Views: 5,965
Posted By hongkongpom
eu server backup again

Woke up to find my ATA back online again. I hope it stays that way.

Is my understanding about the way that SIP works is that the servers are only needed to connect the calling parties together and...
Forum: Site Information and Administration 01-21-2009, 05:07 PM
Replies: 9
Views: 5,965
Posted By hongkongpom
Unhappy Thanks, It's now 5pm GMT and the eu server...

Thanks,

It's now 5pm GMT and the eu server is down again! I can ping the us & au with no problem. Again I haven't received any status notification. I think my $25 deserves a response from Voxalot...
Forum: Voxalot Support 01-21-2009, 12:44 PM
Replies: 13
Views: 5,018
Posted By hongkongpom
Any update on this Oz 1800 issue?

Hi folks, I can't call Australian 1800 numbers via Pennytel. I have my dial plan set as _X. so every number should work with PT I would have thought?:confused:
Forum: Site Information and Administration 01-21-2009, 11:29 AM
Replies: 9
Views: 5,965
Posted By hongkongpom
Thumbs down eu.voxalot.com server down today...why no notice ?

This morning at 4am GMT (21/1/09) my SPA3102 could not register with the EU server. There was no information given as to why it was down nor was I sent an email about the outage. I confirmed that...
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