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-   -   help me! I can't access the voice mail through telephone (https://forum.sipbroker.com/showthread.php?t=1488)

jephone 05-01-2007 01:33 PM

Quote:

Originally Posted by martin (Post 8458)
Looks OK as Voxalot automatically handles 500. Now did you change the DTMF mode to inband?

Please cut and paste your ATA, Codec and DTMF settings.

Preferred Codec: G711u
DTMF Tx Method: InBand

bpere 05-02-2007 12:14 PM

This is exactly the same problem I have
 
Hi,

I posted a similar problem concerning my Siemens C450IP in another thread, and the symptoms seem to match exactly what has been described here.

Once again, my DTMF settings seem to work with any voice prompt system, EXCEPT Voxalot voicemail prompts.

So far, I haven't been able to solve this, and continue accessing my voicemail through a Sipbroker PSTN access number.

martin 05-02-2007 12:16 PM

Quote:

Originally Posted by bpere (Post 8505)
Siemens C450IP

Hi,

We don't have this device to test, however is it possible for you to post or email the settings to us to look at?

Thanks

jephone 05-02-2007 02:49 PM

Quote:

Originally Posted by martin (Post 8506)
Hi,

We don't have this device to test, however is it possible for you to post or email the settings to us to look at?

Thanks

how do I post the file or Email to you?

martin 05-02-2007 02:56 PM

Email it to support [at] voxalot [dot] com.

dries 05-04-2007 10:06 AM

Siemens C450 IP
 
I also have the same problem with voicemail & the siemens C450 IP.

Is there any solution for this in the mean time?

ylim 05-06-2007 06:50 AM

FYI I have the same problem where the VM prompt for the password; however I always receive "Login incorrect..." message.

I use the same work-around as bpere by dialing sipbroker PSTN then dialling *061*500 to reach the VM

martin 05-06-2007 08:19 AM

We are collecting results to determine root cause. Please post results here:

http://forum.voxalot.com/voxalot-sup...cess-poll.html

dries 05-06-2007 07:39 PM

Quote:

Originally Posted by dries (Post 8555)
I also have the same problem with voicemail & the siemens C450 IP.

Is there any solution for this in the mean time?

I've found a solution, at least for the siemens gigaset C-450 IP:
Voicemail works when disabling all DTMF options except for RFC 2833
(using latest firmware)

jephone 05-07-2007 03:53 AM

Quote:

Originally Posted by martin (Post 8512)
Email it to support [at] voxalot [dot] com.

my problem was solved. my system is linksys RT31P2
codec:G711u
DTMF Tx Method:auto

Dail 500
password? ok!


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