New dial plans doesnt work
 

I can not add new dial plans to my account . I can see new rules in call records but I just receive busy tone. changing provider doesn't affect.
As a test I created a rule with lower priority (smaller line number) and just copied one of existing lines but new line doesn't work.
would you please investigate it? thanks

Changing provider is impossible
 

yes, like this problem happened for me. When you change a provider, you can see result in control panel but in server nothing happens.:(

New Voice Service Provider doesn't work.
New dial plans doesn't work.
Password changes doesn't work new password on ATA device but new password work on voxalot.com internet site.

halife you refrer to an older similar issue:
Any idea when this issue is solved?

i wonder why there is ALWAYS something with Voxalot or sipBroker...

This problem is already lasting for at least 11 days. Why the administrators ignoring this issue?

Dear Martin or an other admin, can you say when you think this problem is solved?
It's a frustrating error, but luckely the service still works with the settings from 1 december.

I can't test right now, but is it fixed yet? I'd like to buy credit with a new provider but it doesn't make any sense if I can't add it to the dial plans.

This problem was resolved last month.

New provider does not work
 

Hi,
I have added a new provider but is not working. I always get busy signal with this provider.

my new provider is VoipAlot | CHEAPEST VOIP PROVIDER

I have tested with smart dial plan & directly selecting provider in web call back, but result is same busy tone.

Regards.

majo

since half december this problem has been solved.

@majo
Better check your account details. username, password.

May be my account is corrupted!!!
 

Hi,
I have two accounts and voipalot.com is working with one free account and same account is not working with preimum account. I will request from support team to check my account for any problems. I have already sent PM to martin but no reply yet. I will wait for PM for more info.

Regards.

Majo

Is there a SIP Registration involved (for incoming calls) on the Premium Acct. ?

Try having it on only one of the (VoXalot) accts at any one time.... does anything change?

Hi emoci,
There is no registration involved and I am using only 1 account. The other account I use just only for testing ...

Regards.

Hi,
Today I register the voipalot provier in my account and it get registered. So my credential are saved OK. I have tried to use this provider but it says BUSY, in reality my line is free. I have already requested Martin to check my account, but no response yet.

Any way it will nice to hear from voxalot support.

Regards.

majo