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-   -   five SIP registrations (https://forum.sipbroker.com/showthread.php?t=3912)

sebastien 03-24-2009 10:11 AM

five SIP registrations
 
Hello All.

I am planning to come back to voxalot after pbxes (too complicate, no help), and I still dont understand what do voxalot offer with paid subscription ? Especially this: " five SIP registrations "
Does it means I can have 5 phones (a S450 IP)registred to my voxalot account ?
Thanks for your help.

carlosalbffgomes 03-24-2009 10:25 AM

No. This five SIP registrations means that you can configure up to five VSP accounts to receive calls. Each SIP registration is made with one of your VoIP providers (those who support your inbound DIDs) to receive calls. With some of them, you can simply redirect to sip:xxxxxx@voxalot.com (where xxxxxx is you Voxalot account number), needing no such registration. But with others you can't do that, so you can register Voxalot as if it were your IP Phone, allowing incoming calls from those VSP. Think Voxalot as a PBX service.
Regards,

sebastien 03-24-2009 11:04 AM

Thanks Carlos, then I do not understand how to proceed. I want to have each of us hooked to voxalot, using the same dialplan, etc ... is it possible to register 4 users on one voxalot account, basic or premium ?

sleek 03-24-2009 11:50 AM

Quote:

Originally Posted by sebastien (Post 22444)
... is it possible to register 4 users on one voxalot account, basic or premium ?

Technically yes. However, you may want to provide more information as to what you are trying to achieve.

sebastien 03-24-2009 02:43 PM

Hi Sleek,
Nothing more than this, have the 5 extensions of my office using the same dial plan ? not being called from outside, no passing communications ... very quiet user in fact :)
Thanks for your help

chatalot 03-24-2009 05:45 PM

I was just about to post on a very similar topic but thought it may be better to add my experiences here and ask for help too.

I currently have voxalot set up on my PAP2 ATA at home and it has been working fine. port 5060 is forwarded to the ip of the PAP2 as I have had problems with the phone not ringing in the past and going straight to answerphone.

Even though the above port is forwarded, I am able to register a softphone and a nokia e series to the same voxalot account (same US server). I can make a call from all phones and all ring on an incoming call from my DID directed to my voxalot sip address so I can confirm that this works. This works whether the phones are on the same external IP or not or mixed.

My issue is that I cannot dial between the phones reliably. Sometimes I can call *010XXXXXX and the other registered phones ring. Other times it goes straight to voicemail. If I call my DID it always works but I want to do it direct over the Internet.

What is the official way to call another registration on the same account. I know I can have different accounts and call between them (voxalot-voxalot) and copy dialplans between them but what about making an incoming call ring all phones?

Is what I am trying to do possible or does it need Voxalot to implement extensions like they have on pbxes.

I have been thinking about moving the other way, from voxalot to pbxes but the comments about support put me off and I believe there was a problem with the Betamax FUP.

Anyone know how to get it working reliably?

sebastien 03-24-2009 06:11 PM

Hello Chatalot,
With my little experience, I think you mix both of them, pbxes and voxalot. Their approach is totally different. With Voxalot, you do not have this "extensions" possible, like with pbxes. Pbxes is a pabx, i do not believe Voxalot is one, maybe a pabx for 1 person ? In my case my Gigaset 450IP can help me to have a very light pabx, enough for an office of 1 room, every one seing every one. Voila :-)

chatalot 03-24-2009 06:22 PM

I have tried having pbxes register to my Voxalot account before. it owrked greatfor a while but every so often it kept answering my calls without ringing any of my extensions, Ithe caller got a message that "all circuits are busy". I gave up with it after that, it was great when it worked though - I especially liked the fact that you could route calls to classic fixed lines as extensions and they all ring together.

sleek 03-25-2009 04:44 PM

Quote:

Originally Posted by sebastien (Post 22446)
Hi Sleek,
Nothing more than this, have the 5 extensions of my office using the same dial plan ? not being called from outside, no passing communications ... very quiet user in fact :)
Thanks for your help

This answer doesn't really cover your intentions, you have be more specific, even in lame terms.

Either way you could:

1. Register one free account, craft a dial plan and log in with this one user account from each of your locations.
2. Register 5 free user accounts, craft one dial plan, export it and then create an other 4 accounts and import the settings from the first account to the remaining 4, thus making them identical as far as making out going calls goes.

If you need 'extensions' for incoming calls for your 5 locations, you'll need something called PBX or hosted PBX.

sebastien 03-25-2009 11:29 PM

Quote:

Originally Posted by sleek (Post 22455)
1. Register one free account, craft a dial plan and log in with this one user account from each of your locations.

Thanks Sleek :). In fact this is the one and my question is, if I do this, does 2 or 3 people from my organisation can call outside at the same time ?

I understood about the BPX. But we dont need line in. And your answer 2 is not realist for time, to maintain 4 dialplans, too much in fact.

Thanks again.

emoci 03-26-2009 04:36 AM

Quote:

Originally Posted by sebastien (Post 22460)
Thanks Sleek :). In fact this is the one and my question is, if I do this, does 2 or 3 people from my organisation can call outside at the same time ?

I understood about the BPX. But we dont need line in. And your answer 2 is not realist for time, to maintain 4 dialplans, too much in fact.

Thanks again.

In regards to Option 1, registering multiple devices with the same VoXalot acct.: My understanding is that officially you can have two people make calls at the same time. From personal experience 3/4 simultaneous calls appear to work fine as well but may want to test this in your environment.

There is one catch, even though VoXalot supports multiple simultaneous calls, it still remains that the actual provider that's completing the outgoing call also has to support this ...

Since you're not currently interested in incoming calls a Free VoXBasic acct. will be a good start...

emoci 03-26-2009 04:44 AM

Quote:

Originally Posted by chatalot (Post 22447)
My issue is that I cannot dial between the phones reliably. Sometimes I can call *010XXXXXX and the other registered phones ring. Other times it goes straight to voicemail. If I call my DID it always works but I want to do it direct over the Internet.

What is the official way to call another registration on the same account.

There is no specific way for the same VoXalot account to call other instances of itself. In fact it was not meant to be called this way.

That said from personal experience:
1. Set VoXalot up in PBXes for "outbound calls only"
2. Use the 5 extenisons to make calls through VoXalot

Unfortunately the FUP issues with BetaMax will persist if a call has originated from PBXes.

I have had no issues with incoming calls to VoXalot delivered to PBXes and handled by extensions as long as the registration and the inbound routing is set up properly ...

PS. One other option is MySipSwitch (they currently have a way to create alias accounts which is similar to multiple extensions). VoXalot-MySipSwitch interaction is much less problematic (but FUP for betamax will continue to be a problem there as well)

sleek 03-26-2009 10:09 AM

Quote:

Originally Posted by sebastien (Post 22460)
Thanks Sleek :). In fact this is the one and my question is, if I do this, does 2 or 3 people from my organisation can call outside at the same time ?

I understood about the BPX. But we dont need line in. And your answer 2 is not realist for time, to maintain 4 dialplans, too much in fact.

Thanks again.

Having one, two or five accounts is essentially the same, because as I've already mentioned, any voxalot account can be cloned, so regardless of the accounts you plan on using the result will be the same.

The responsibility to carry out simultaneous outbound calls however as emoci explained, comes to your VSP which will be carrying out the PSTN calls.

You should check with them whether they support:
1. Simultaneous calls from their server.
2. Calling without registration. Most of the providers allow you to authenticate and call, others require that you are registered, in which case the free version of voxalot account won't do the job.

sebastien 03-26-2009 02:34 PM

Thanks to all of you, I think I have enough infos to start it ! thanks again :p

sebastien 04-03-2009 10:01 AM

Finally I have my answer to my question: no, with one registration 2 people cannot call at the same time, it sounds buzzy, so 1 registration for each phone, and 1 dialplan for each ... I do not understand why Voxalot cannot add this kind of services in their premium offer, I would like to pay for not having to manage 4 accounts, I know, they are very nice to give it for free ... :D but ... :cool:


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