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-   -   PSTN Access numbers and my DTMF (https://forum.sipbroker.com/showthread.php?t=1485)

yfm 04-29-2007 06:51 PM

PSTN Access numbers and my DTMF
 
I have an SPA 3000. I register it with FWD. I also use IPKall number to access my SPA 3000. When dial my IPKall number and gain access to my SPA 3000 through the FWD I can enter my PIN and have access to the PSTN line connected to my SPA 3000.

When I use the PSTN access numbers to dial my FWD account, the DTMF is not recognized and I cannot gain access the PSTN line connected to the SPA 3000. This applies almost to all PSTN access numbers.

Can anyone tell me what to do?

yfm 05-06-2007 08:48 PM

Anyone got an answer for my posting?

martin 05-06-2007 08:59 PM

What are you using to dial the PSTN access numbers? Have you tried from another device like a mobile phone for example?

yfm 05-07-2007 05:01 PM

martin:
I am using a regular PSTN line with a regular analog telephone. I dial the access number, and then I dial my SIP number (FWD) which my SPA 3102 registered with. The SPA 3102 answers requesting the PIN. When I key in the PIN, I receive no response. However, when I dial my IPKall number pointing to the same FWD account (and SPA 3102) I am able to key in my PIN and gain access to the PSTN line connected to my SPA 3102 and I dial regularly. Also my Line 1 is registered with a commercial VoIP provider and I also gain access normally to the PSTN line connected to SPA 3102.

The problem is with the PSTN access numbers. They block the DTMF generated by my phone number sent to my SPA 3102, or I should setup the DTMF at my SPA 3102 differently (which I don’t know what it is).

raphoumail 05-12-2007 07:12 PM

I'm also interested if you find a solution...

hivolt 12-09-2007 06:51 PM

Don't know if this thread is still active but I was also having problems with the SPA3102 VoIP to PSTN gateway, the problem was mostly taken care of when I updated the firmware to v5.1.7(GW).

The DTMF settings for the SPA3102 where also a little different than the SPA3000 if someone still wants those settings I'll post them if needed.


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