Voxalot / SIP Broker Support Forums

Voxalot / SIP Broker Support Forums (http://forum.sipbroker.com/index.php)
-   SIP Broker Support (http://forum.sipbroker.com/forumdisplay.php?f=9)
-   -   SipBroker PSTN Gateway Down!!! (http://forum.sipbroker.com/showthread.php?t=2098)

emoci 08-13-2007 04:33 PM

SipBroker PSTN Gateway Down!!!
 
SIPBroker PSTN gateway down.... Tried almost all the Canadian Numbers and some US numbers, and they are all either ringing infinitely or returning busy....is something happening

affinity 08-13-2007 05:15 PM

I just tried the Melbourne -- Victoria AU number and it gave a message claiming no lines available for the area I am calling.

The same msg was given when I used my mobile and my fixed line phones.

affinity 08-13-2007 06:01 PM

*500 works from my voxalot registered device, but the following are given fast busy:
*010500
*010600

necto 08-13-2007 06:38 PM

Quote:

Originally Posted by affinity (Post 11639)
I just tried the Melbourne -- Victoria AU number and it gave a message claiming no lines available for the area I am calling.
The same msg was given when I used my mobile and my fixed line phones.

AU numbers provided by Voxbone, their DID numbers configured for 2 voice channels initially. So it can explain why you get no lines available

emoci 08-13-2007 06:45 PM

It's just about every number in Canada/US I've tried so far that's unresponsive though


BTW
Tried it as *010*500 and *010*600 from device that allows dialing via SipBroker and it works...

It seems SIP URI dialing with @sipbroker.com works as well, but the numbers are down...

affinity, do mods have a way to get in touch with martin and team...(although it's probably kinda late in Australia right now)

kieranmullen 08-13-2007 08:52 PM

Seems like a sipbroker.com issue.

These are also down...
Portland, OR +1-503-334-0597 LES.NET
Sarasota, FL +1-941-296-7097 Callcentric

KM

martin 08-13-2007 10:35 PM

The problem was with one of our PSTN gateway servers locking up. We have now re-booted this server.

We apologise for any inconvenience.
.

affinity 08-14-2007 12:07 AM

Quote:

Originally Posted by emoci (Post 11646)
affinity, do mods have a way to get in touch with martin and team...(although it's probably kinda late in Australia right now)

Yes, I did send an SMS as an alert -- but I wasn't going to ring at that time; not sure if there is meant to be 24/7 support available or not. Problems such as this occur very rarely. Perhaps Martin can tell us where this stands on a normal basis.

kmurray 11-21-2007 05:40 AM

250 Victoria Down
 
I've been trying all night to use the Victoria, BC PSTN gateway to no avail. I get the welcome recording telling me to enter the number I want to dial, but all numbers come back with a busy signal.

martin 11-21-2007 06:34 AM

Quote:

Originally Posted by kmurray (Post 14259)
I've been trying all night to use the Victoria, BC PSTN gateway to no avail. I get the welcome recording telling me to enter the number I want to dial, but all numbers come back with a busy signal.

Just tested +1-250-412-6019 and at the prompt dialed *393612 and connected just fine.


All times are GMT. The time now is 03:23 PM.

Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.