Unable to register via au.voxalot.com
Hi, Went to use my phone this morning and I'm unable to register on au.voxalot.com.
Here is debug logs from my spa3000 [0:5060]->202.60.88.238:5060 [0:5060]->202.60.88.238:5060 REGISTER sip:au.voxalot.com SIP/2.0 Via: SIP/2.0/UDP [my public IP]:5060;branch=z9hG4bK-aeee1af3 From: [my number] <sip:[my number]@au.voxalot.com>;tag=2752fe86f0efd6bdo0 To: [my number] <sip:[my number]@au.voxalot.com> Call-ID: 2c54b9ed-99eb79d5@192.168.0.102 CSeq: 31539 REGISTER Max-Forwards: 70 Contact: [my number] <sip:[my number]@[my public IP]:5060>;expires=600 User-Agent: Linksys/SPA3000-3.1.20(GW) Content-Length: 0 Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER Supported: x-sipura, replaces [0:5060]->202.60.88.238:5060 [0:5060]->202.60.88.238:5060 NOTIFY sip:au.voxalot.com SIP/2.0 Via: SIP/2.0/UDP [my public IP]:5060;branch=z9hG4bK-55e6bd9b From: [my number] <sip:[my number]@au.voxalot.com>;tag=2752fe86f0efd6bdo0 To: <sip:au.voxalot.com> Call-ID: adec3e6a-7262f829@192.168.0.102 CSeq: 55 NOTIFY Max-Forwards: 70 Event: keep-alive User-Agent: Linksys/SPA3000-3.1.20(GW) Content-Length: 0 RSE_DEBUG: getting alternate from domain:_sip._udp.au.voxalot.com RSE_DEBUG: unref domain, _sip._udp.au.voxalot.com [0:5060]->202.60.88.238:5060 [0:5060]->202.60.88.238:5060 REGISTER sip:au.voxalot.com SIP/2.0 Via: SIP/2.0/UDP [my public IP]:5060;branch=z9hG4bK-aeee1af3 From: [my number] <sip:[my number]@au.voxalot.com>;tag=2752fe86f0efd6bdo0 To: [my number] <sip:[my number]@au.voxalot.com> Call-ID: 2c54b9ed-99eb79d5@192.168.0.102 CSeq: 31539 REGISTER Max-Forwards: 70 Contact: [my number] <sip:[my number]@[my public IP]:5060>;expires=600 User-Agent: Linksys/SPA3000-3.1.20(GW) Content-Length: 0 Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER Supported: x-sipura, replaces Everything has been working fine up until this morning. the admin on my spa3000 just says that registration has failed. From the look of the logs there are no responses ciming back. The logs are just repeating the 3 requests above. |
The AU server is up and fully operational.
We have seen these sorts of problems before and they tend to be resolved with a power recycle of your device. If that does not work try pointing to us.voxalot.com and then back to au.voxalot.com |
Hi,
Thanks for the quick reply. Power cycling made no difference. Changing the registration to us.voxalot.com worked, but, changing back to au.voxalot.com still failed. I then tried power cycling my router and that seems to have fixed it. I'm guessing that my router had problems with it's nat / routing tables. Thanks again for your help |
I am having the same problem with au.voxalot.com
Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Fobzy>tracert au.voxalot.com Tracing route to au.voxalot.com [202.60.88.238] over a maximum of 30 hops: 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 44 ms 43 ms 45 ms 202.60.88.238 Trace complete. Everything seems to work ok with the us.voxalot.com |
I would not rely on the tracert. However, there was a known DB replication problem on the AU server that has since been fixed.
Please check that your registrations are now working. |
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