x-lite, call disconnect after 20 seconds when using other port 80
 

i am an area where default port 5060 is blocked so i have used the outbound proxy and port 80 for registration with voxalot it registers properly but after 20 seconds of call it disconnects with x-lite i and also i am not able to receieve incoming call. if any one can help i will be thankful

same... :(

in outgoing calls.

x-lite
 

:(hi
i can't receive any call on x-lite at pc.
but i can receive call on fring at my mobile.
pleas help me.
i change port x-lite too.
but i can't receive call too.
pleas help.

outgoing calls get disconnected in 21 seconds...
 

Hi,

Voxalot is a great service. Recently i came across a strange problem. All my outgoing calls get disconnected when going through voxalot, no matter which is the destination SIP provider.

I am using a Fritz. 7140 ATA and this is a simple setup. When i am able to use port 5060 for SIP everything works as expected (I've tested this thoroughly).

However, my internet / telephony provider is using port 5060 so it's practically blocked for my SIP providers. I am using Voxalot as a Gateway on different port (2060) and registers fine. Incoming calls get connected well. Outgoing calls work, Voxalot Dialing plan works, but no matter to which provider i get connected through the call drops in exactly 21 seconds...

Any suggestions are highly appreciated.
Best Regards,
~thanasis

Try using 80 or 443 and see if anything changes

Also, if the provider you are using has been set with Optimize Audio to Yes, set this to No and see if that helps...

I suspect that when calling out, especially if Optimize Audio is set to Yes, the SIP ReInvite is using 5060...hence your issues

Dear emoci,

Thank you for your help.

I've tried ports 80 and 443 and give the same as 2060.

Optimize Audio Path is set to NO
NAT Handling is set to YES.

I get a connection to any provider i have available in my voxalot account, (through my dialing plans), the connection operates flawlessly for 21 seconds and then sudenly disconnects!

I see other users referring to this in previous posts in this same thread.

Any help is apreciated.
Best Regards,
~thanasis.

Ok, how about NAT routing, especially STUN setup:

I am not familiar with the Fritzbox but here is a few things to consider: http://forum.voxalot.com/voxalot-sup...html#post14452

Dear emoci,

Thanks for all the info.

I've purchased a Linksys/Sipura SPA3102 to replace my fritz.box 7140. I have one provider registed with Line1 and Voxalot as my Gateway1. The ports used are 2060. Everything is working as expected, except for the disconnect after 20 seconds, that voxalot connections - suffer.

I've setup the STUN: stun.xten.com, and NAT keep alive on my accounts. Also i have forward ports:
2060 UDP and (RTP) 16384-16482 UDP to my SPA3102 adapter.

I've also followed the aritcle metioned in the previous reply.

Still Voxalot will disconnect after exactly 20 seconds.

Any ideas please?

~thanasis

-Open and forward the following ports to the ATA:

5050-5064 Both TCP/UDP
5000-5005 Both TCP/UDP
16300-16500 Both TCP/UDP
2060 Both TCP/UDP

-Under 'NAT Support Parameters heading' try these:

Handle VIA received: Yes
Handle VIA rport: Yes
Insert VIA received: Yes
Insert VIA rport: Yes
Substitute VIA Addr: No
Send Resp To Src Port: No
STUN Enable: Yes
STUN Test Enable: No
STUN Server: stun.xten.com
EXT IP: (blank)
EXT RTP Port Min: (blank)
NAT Keep Alive Intvl: 20 (or 30)

or

Handle VIA received: No
Handle VIA rport: No
Insert VIA received: No
Insert VIA rport: No
Substitute VIA Addr: Yes
Send Resp To Src Port: Yes
STUN Enable: Yes
STUN Test Enable: No
STUN Server: stun.xten.com
EXT IP: (blank)
EXT RTP Port Min: (blank)
NAT Keep Alive Intvl: 20 (or 30)


-Also in your VoXalot acct. try the following combinations:

NAT Symmetric Handling: NO
Optimize Audio: Yes

or

NAT Symmetric Handling: NO
Optimize Audio: NO

or

NAT Symmetric Handling: Yes
Optimize Audio: NO


-Make sure that 'NAT Keep Alive', and 'NAT Mapping Enable' are both set to Yes in the SPA

I have NAT keep alive and NAT mapping on the PAP2 set. When I register to us.voxalot.com:2060, 80, 443 i.e. anything besides 5060 I see that

When I call another voxalot user who is offline (not registered) then the call does not go to his voicemail. I just get no response. I am able to call the user when he is online (registered) and reach his voicemail.

What is the problem here ?

Thank you.