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-   -   eu.voxalot.com seems not to work .. (https://forum.sipbroker.com/showthread.php?t=7373)

casch 07-23-2011 08:23 AM

eu.voxalot.com seems not to work ..
 
Hi,

I get no answer from eu.voxalot.com.
Neither *500 nor *600 nor any other call.
Either I get a timout on my phones or "no answer".

Please have a look at eu.voxalot.com
Greetings
casch

191727 07-23-2011 08:51 AM

Same here since this morning. I made the last successful call at 2.30 gmt. Hope mod will fix it soon. US or AU servers work fine. Thx

Quote:

Originally Posted by casch (Post 34262)
hi,

i get no answer from eu.voxalot.com.
Neither *500 nor *600 nor any other call.
Either i get a timout on my phones or "no answer".

Please have a look at eu.voxalot.com
greetings
casch


caribicarts 07-23-2011 09:20 AM

Thats allready normal, happens every month
 
A pitty, as usual after 3 days Martin will check his voxalot email account and recognize that he needs to restart the eu voxalot server from his LeaseWeb provider. Is there no other way to notify them? I got a voxalot premium account with 11 registered (payed) accounts and other 11 single voxalot premium accounts and all running the eu server. If this issue continues i really need to find a new provider.

avocado 07-23-2011 11:11 AM

yes, dont work Web Call Back on eu. "We're sorry. We are unable to complete your calls." - Busy :(

soltas 07-23-2011 11:59 AM

caribicarts, you are right -this happens again and again!

Is this better on the US and AU servers? I really contemplate changing to those........

mackeev 07-24-2011 07:45 AM

EU down still
 
It ain't fixed yet. Can't call out.

casch 07-24-2011 08:27 AM

Hi again,

still nothing new, still not working - but s.th changed, so s.o. must be there.

Yesterday, before I posted here that eu.voxalot weren't working anymore, I pressed the red Alert Button.

Now I have seen, the button disapeared :confused:, but the state for all voxalot adresses - even eu.voxalot - is shown as operational :mad:

That is not a kind of service I'd like to pay for
Greetings

caribicarts 07-24-2011 08:52 AM

Will they never fix it again?
 
Third day now without service. Is this happening with the US server too?
If nobody will care i have to change to us.voxalot.com Monday morning.

casch 07-24-2011 10:14 AM

us.voxalot is working

191727 07-24-2011 10:34 AM

Quote:

Originally Posted by casch (Post 34276)
us.voxalot is working

Yes us.voxalot is working but facing redundant. Eu server is still down but the status shows it is working fine. It is typical for the mods and voxalot support that they discover it after 3 days. I am now bound to use my Siemens A580IP for all calls. Once I cancelled the Voxalot Premium service because of such kind of problem. Problem can occur but the support is always delay to response. That is the problem. Hope the Voxalot support will wake up and fix the problem soon. Thx

avocado 07-24-2011 10:40 AM

Only australian server works right now... :)

Myatu 07-24-2011 02:18 PM

This is getting annoying... Why does it take days for problems to be discovered? And this has happened a few times now. Now I feel bad I've paid... :(

ataboy 07-24-2011 04:49 PM

As a subscriber for the past 4 or 5 years I'm getting pretty upset too. It's happening too often for me to be able to rely on the system. At least one user that I had recommended Voxalot to has given up already.

The concept is fantastic, but the current implementation is flaky. At least Voxalot's timing is impeccable; they wrote to me today advising me that my subscription is due. We'll see. . .

majo 07-24-2011 10:05 PM

Hi,
I think this project abundant now. There was no release or any new feature added/fixed in last 1 or 2 years. One should think before reviewing the subscription. No active support is available.

Regards.

Majo

caribicarts 07-24-2011 10:43 PM

Day number 4
 
Day number 4 without the eu server, Thank you so much Voxalot!!:D

martin 07-25-2011 01:00 AM

Sorry for the delay guys. I have just corrected the problem on the EU server. Please check and let me know if it is now OK.

caribicarts 07-25-2011 03:00 AM

Hello, i but i think it will happen again and again.
 
Please Martin can you advise us which server works best with a 99% uptime ? I would be glad to have a more stable service and would pay more.

mackeev 07-25-2011 05:06 AM

EU is working fine now. Thanks, Martin

casch 08-02-2011 07:06 PM

Well us.voxalot.com is up but I am still having these kinds of old problems - call that are comming in are just voice-less for both:
Quote:

Originally Posted by martin (Post 31665)
Guys we are having real problems with the service provider that hosts proxy01.us1.voxalot.com

We are still chasing this up.

Apologies for the inconvenience.



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