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-   -   Account not activated, no activation email (https://forum.sipbroker.com/showthread.php?t=3785)

oplab 02-14-2009 01:27 PM

Account not activated, no activation email
 
Hi,

Sorry for opening a new thread about my problem but it seems that nobody who can help has seen my 6 days old posting in an old thread about activation problems.

On February 8, approx. between 10PM and 11PM CET I created an account with the email address ***@siphungary.co.cc (to avoiding probably spam I hide the username part) for the account number 400044 (country: Hungary).

Unfortunately the activation email isn't arrived until this moment. As I see in the mail server logs no delivery was attempted from Voxalot's mail server.

Please let resend the activation email or activate that account manually.

Best regards,

oplab

martin 02-15-2009 08:56 AM

Account is now activated.

oplab 02-15-2009 05:58 PM

Quote:

Originally Posted by martin (Post 21427)
Account is now activated.

Thank you Martin, but unfortunately I'm still unable either to logon or to recover the password to the given email address.

Account exists but by recovery attempt gives back the following:

User 400044 and/or email address was not found.

oplab 02-17-2009 10:42 AM

Still unable to login to 400044
 
I'm still unable to login or let send a password reminder. It is possible that the steady login attempts from my Fritz!Box to this account (in each 30 minutes) don't let set back some flag in the database? Or what?

Can you Martin or another administrator let send a password reminder to my email address? You can find it above. The username part is the same like the first 3 characters of the domain.

martin 02-17-2009 12:15 PM

PM sent..............

Quote:

Originally Posted by oplab (Post 21497)
I'm still unable to login or let send a password reminder. It is possible that the steady login attempts from my Fritz!Box to this account (in each 30 minutes) don't let set back some flag in the database? Or what?

Can you Martin or another administrator let send a password reminder to my email address? You can find it above. The username part is the same like the first 3 characters of the domain.


oplab 02-20-2009 01:53 PM

Quote:

Originally Posted by martin (Post 21504)
PM sent..............

I've done 3 days ago what you proposed in the PM, and waiting for the solution of this problem.

martin 02-20-2009 02:11 PM

Pm sent........

oplab 02-20-2009 05:34 PM

Quote:

Originally Posted by martin (Post 21659)
Pm sent........

Thank you very much for your help Martin, now everything works correctly.

ysleungshi 06-19-2010 11:20 AM

Account not activated (proposed member id :177724)
 
No activation email is received. Can the moderator of the section help to solve the issue? Thank you very much.

tacevski 06-24-2010 01:34 AM

I too am missing the activation emaill. Account 346223

Berilon 09-23-2010 03:21 PM

I also did not get my Activation email Account: 419410

Berilon 10-01-2010 01:56 PM

Does Someone actually read this and helps?

MrFusion 10-10-2010 07:49 AM

No activation e-mail
 
Hi,

Tried to set up an account (581039), everything worked properly, but I did not receive an activation e-mail, so now I'm stuck.

Could you please help?

Thanks!

MrFusion 10-14-2010 09:52 PM

Quote:

Originally Posted by MrFusion (Post 32916)
Hi,

Tried to set up an account (581039), everything worked properly, but I did not receive an activation e-mail, so now I'm stuck.

Could you please help?

Thanks!

Hi,

5 days later, still not activated. Tried to log in today and still got "Error: User not activated yet".

Logged in today and saw that I had a PM. Very excited until I saw it was SPAM about Buddhism.

That was actually quite helpful as I relaxed and contemplated the greater mysteries of life, rather than getting uptight about how long this was taking, or how bad a registration system was that wouldn't automatically resend rego e-mails or allow an alternative method of activation if there was a problem.

But the issue remains.

Could you please resend the activation e-mail, activate the account, or PM me with further instructions?

Thanks!

Berilon 10-21-2010 02:11 AM

Quote:

Originally Posted by MrFusion (Post 32971)
Hi,

5 days later, still not activated. Tried to log in today and still got "Error: User not activated yet".

Logged in today and saw that I had a PM. Very excited until I saw it was SPAM about Buddhism.

That was actually quite helpful as I relaxed and contemplated the greater mysteries of life, rather than getting uptight about how long this was taking, or how bad a registration system was that wouldn't automatically resend rego e-mails or allow an alternative method of activation if there was a problem.

But the issue remains.

Could you please resend the activation e-mail, activate the account, or PM me with further instructions?

Thanks!

Forget about help.
I'm waiting for over a month now and nobody even replied.
I don't know if they don't care about the free accounts of if the Customer service is just VERY slow.

martin 10-21-2010 02:19 AM

Accounts 346223 177724 are now both active.

martin 10-21-2010 02:39 AM

Account 581039 is now also active.

martin 10-21-2010 03:07 AM

Account 419410 is also active.

Berilon 10-21-2010 03:38 AM

Quote:

Originally Posted by Berilon (Post 33070)
Forget about help.
I'm waiting for over a month now and nobody even replied.
I don't know if they don't care about the free accounts of if the Customer service is just VERY slow.

Thanks for the manual activation.

I must add to my first command that after my account was activated i saw that i mistyped my email address. So the problem was caused by myself.

MrFusion 10-21-2010 11:17 AM

Quote:

Originally Posted by martin (Post 33075)
Account 581039 is now also active.

Hi,

Thanks.

But...

When I tried to log in, I now get invalid userid/password (whilst I know the password I used was valid as previously it would give me the 'not activated' message when I used it, and 'invalid userid/password' when I used something else).

Ok, so now I try 'lost password'. Enter the 581039 account ID and the e-mail address (I thought) I used when registering, and I get 'User 581039 and/or email address was not found'.

Heeeeelp please!!

Thanks!!

martin 10-21-2010 11:53 AM

Hi,

Appears as though there was a typo in your email address. I changed the @gmal.com to @gmail.com

Please try the lost password function again.

Quote:

Originally Posted by MrFusion (Post 33086)
Hi,

Thanks.

But...

When I tried to log in, I now get invalid userid/password (whilst I know the password I used was valid as previously it would give me the 'not activated' message when I used it, and 'invalid userid/password' when I used something else).

Ok, so now I try 'lost password'. Enter the 581039 account ID and the e-mail address (I thought) I used when registering, and I get 'User 581039 and/or email address was not found'.

Heeeeelp please!!

Thanks!!


audebruin 10-21-2010 07:05 PM

I have the same problem. Please resend my activation mail.
Member ID: 780905.
E-mailaddress: same as forum e-mailaddress

admin: ty for the quick reaction.

MrFusion 10-22-2010 06:37 AM

Quote:

Originally Posted by martin (Post 33087)
Hi,

Appears as though there was a typo in your email address. I changed the @gmal.com to @gmail.com

Please try the lost password function again.


First, thanks very much for the rapid response!

Unfortunately this didn't seem to work :(

I didn't think I used a gmail address when I signed up that account. Either way, I've tried all my gmail addresses as well as the ISP address I thought I used when I signed up, all to no avail.

Could you please reset to my forum ID gmail address?

Sorry to be such a pain, and many thanks indeed!

martin 10-23-2010 07:56 AM

581039 is an older account.

Is it possible that the account number is something else? I can easily confirm if you PM me the email address you used to register.

JustinBarley 11-10-2010 09:25 PM

it seems that this happened to a lot of us... Martin, just a suggestion?
Could you pass it to the admins to Fix the mailing system...

hoba1352 11-14-2010 06:33 PM

Hi Martin,
I have registered 130144, but I was not received the email activation. would you please activate it manulally.

Bests


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